St Leonards Road Branch Surgery |
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2.6 
23 Reviews St Leonards Road Branch Surgery 20 St Leonard's Rd, Charminster, Bournemouth, Dorset, BH8 8QN Phone : Web :http://www.thepantonpracti.. Email :. EPS : Available Status : Closed
St Leonard's Road Branch Surgery is a GP Practice in Bournemouth and provides a list of services listed below if available. This GP practice has 22 reviews with a rating of 2.6 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Aug 9 2019 | ||
The staff here are friendly, helpful and sympathetic.The doctors I have seen are caring and knowledgeable. Urgent appointments have always been provided for my family when needed and I have found the e-consultation service excellent for non-urgent problems. I think other reviews regarding non-urgent appointment waits unfair, as all GP services are under huge amounts of pressure. | ||||||
| By: | Anonymous |
| Jun 6 2019 | ||
I called up and advised that after speaking with 111 they told me i had to see a doctor in the next hour due to my severe asthma and hay-fever. I was struggling to breath and catch my breathe when i was rudely told that they would not register me as a temporary patient and outright refused to give me the emergency appointment that i needed. I pleaded with the lady on the phone and advised that this was the only surgery i can walk to as i do not feel fit to drive while unable to breathe in case of an asthma attack, which would endanger other people's lives. I am appalled at my treatment and i am devastated by the state of the NHS and it's care of its people. | ||||||
| By: | Anonymous |
| Feb 18 2019 | ||
Been with the surgery since I was a student. You used to be able to get a sit and wait appointment same day. You'd wait a long time but get seen. Then there were telephone consultations so maybe you could avoid the wait or otherwise be told you needed to come and wait to be seen.
Now no sit and wait. If you want to see a doctor you have to wait weeks. I asked for a telephone consultations and was told I could have one in 8 days. I said I'd been coughing up green phlegm for 5 weeks and any advice you read anywhere says to see a GP after 3 weeks (I've been traveling with work hence 5}. I was told the best I could do is call back the next day at 8am to see a nurse practitioner but I had to be quick off the mark as they go quick and I could only get one same day.
So, an asthmatic with a chest infection, wheezing, and short of breath told by someone with no medical training or access to my notes that I can wait 8 days to speak to a doctor or wait 24 hours to join a lottery to see a nurse.
This can't be right and I hope isn't true elsewhere as finally time for me to move GP practice | ||||||
