Woodlea House Surgery

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  • Provider Information
  • Woodlea House Surgery is a GP Practice in Bournemouth and provides a list of services listed below if available. This GP practice has 36 reviews with a rating of 3.2 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Woodlea House Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49767 individuals have been screened out of a possible 1,060 eligible people.

    A total of 72.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 81 people to hit the required 80% screening target.
    767
    Cervical Screening Ages 50 to 64420 individuals have been screened out of a possible 588 eligible people.

    A total of 71.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 51 people to hit the required 80% screening target.
    420
    Overall number of GP appointments3,295 Number of appointments in Aug 2023 from a practice list size of 6,504 patients3,295
    Face to face appointments1,949 Face to Face appointments in Aug 2023 which is 59.2% of the total number of appointments.1,949
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments1,291 Telephone appointments in Aug 2023 which is 39.2% of the total number of appointments.1,291
    Unknown appointments54 Unknown appointments in Aug 2023 which is 1.6% of the total number of appointments.54
    Video call appointments1 Video call appointments in Aug 2023 which is 0% of the total number of appointments.1


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  • Patient Ratings

    Excellent
    13

    Good
    7

    Ok
    2

    Poor
    5

    Terrible
    10

  •  Patient Reviews

    Woodlea House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 16 2022

    Expect to be waiting over an hour past your appointment, get wrong diagnosis and incorrect medicines, forgotten perscriptions that never arrive at the chemist and patronising staff.

    Woodlea House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 21 2021

    Since I registered at this practice, the staff have been very nice and helpful. Especially during my kids vaccinations appointments. The doctors, nurses and admin staff offer excellent service from my experience!!!!! Please keep up the good work! Also recently, I chased up an appointment for my first covid vaccine as I am a healthcare worker! Wow I was super impressed by the speed of response to having my vaccination done! Very happy patient here.

    Woodlea House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 16 2019

    When I went to GP first time on march 2019 due to my painful disease they put "routine" category while referring to hospital and they give me appointment to a date on december 2019. This was quite ridiculous as my situation so bad that I had to go to Turkey and had a surgery operation to recover which worked for me. Another case I have with this GP is that getting a GP registration form as a proof of my gp registration was very very stressful and they could not provide such a simple form.
    Original Comment Report...

    Reply from Woodlea House Surgery
    Wed, 18 Sep 2019 08:06:00 +0100

    Dear MO,Thank you for your comment, there are strict guidelines and pathways for referrals to secondary care, if you do not meet the criteria for an urgent referral the GP will refer you routinely, the date you are given for your first appointment is given to you by the department you have been referred to, if you feel this is a long wait and you are not happy with this you should approach PALS who deal with complaints at the hospital. When you register with a GP you are only sent confirmation of this from PCSE (Primary Care Services England) if this is the first time you have registered with a GP, we do not have specific paperwork to give you to prove you are registered with us, however, if you were not registered with us we would not have access to your records and we would not be treating you.

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    Woodlea House Surgery, Strouden Park Medical Centre, 2A Bradpole Road, Bournemouth, BH8 9NX

    GP Practice in Bournemouth

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