The Castle Practice |
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4.5 
13 Reviews The Castle Practice Central Street, Ludgershall, Andover, Hampshire, SP11 9RA Phone : Web :http://www.thecastlepracti.. Email :. EPS : Available .... CQC : 
Status :
The Castle Practice is a GP Practice in Andover and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 4.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Castle Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,207 individuals have been screened out of a possible 3,070 eligible people.A total of 71.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 249 people to hit the required 80% screening target. | 2,207 |
| Cervical Screening Ages 50 to 64 | 981 individuals have been screened out of a possible 1,339 eligible people.A total of 73.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 91 people to hit the required 80% screening target. | 981 |
| Overall number of GP appointments | 10,603 Number of appointments in Aug 2023 from a practice list size of 15,930 patients | 10,603 |
| Face to face appointments | 4,596 Face to Face appointments in Aug 2023 which is 43.3% of the total number of appointments. | 4,596 |
| Home Visits | 12 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 12 |
| Telephone appointments | 5,326 Telephone appointments in Aug 2023 which is 50.2% of the total number of appointments. | 5,326 |
| Unknown appointments | 620 Unknown appointments in Aug 2023 which is 5.8% of the total number of appointments. | 620 |
| Video call appointments | 49 Video call appointments in Aug 2023 which is 0.5% of the total number of appointments. | 49 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Feb 6 2023 | ||
I would like to thank the Castle Practice for the prompt and efficient treatment which I received recently. Following a fall on ice, I contracted cellulitis in my left leg, which had been damaged in the past by DVT events. I was given an appointment via the Triage system where the cellulitis infection, as opposed to a further DVT, was correctly diagnosed. A course of antibiotics has improved the situation immeasurably. The staff concerned also arranged a follow up blood test for INR levels to be checked. All seamless and reassuring - many thanks. | ||||||
 | By: | Anonymous |
| Sep 23 2019 | ||
The changes you have made to the website in respect of reordering prescriptions leave a lot to be desired. The site is not simple to navigate and some of the requests are confusing. I suggest a little more work on simplifying the site is necessary.
I tried to order some medication through the site -
An example of a problem. A few weeks ago, I ordered SOME of the medication I need, but when I picked up the prescription, ALL the medication I use was included in the package,which I felt was an unnecessary cost to the NHS. | ||||||
| By: | Anonymous |
| Sep 4 2019 | ||
I’ve been registered with a number of surgeries in different areas previously and have found this to be the best surgery by far in terms of getting the help I need. Reception is very helpful and I like the phone triage system which means I don’t have to take the day off work to see a doctor, and most things can be sorted quickly. Thank you! | ||||||
