The Waterfield Practice |
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3.6 
20 Reviews The Waterfield Practice Ralphs Ride, Harman's Water, Bracknell, Berkshire, RG12 9LH Phone : Web :https://www.waterfieldprac.. Email :enquiries.waterfield@n. EPS : Available .... CQC : 
Status : Open
The Waterfield Practice is a GP Practice in Bracknell and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 3.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Waterfield Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,264 individuals have been screened out of a possible 3,123 eligible people.A total of 72.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 235 people to hit the required 80% screening target. | 2,264 |
| Cervical Screening Ages 50 to 64 | 1,028 individuals have been screened out of a possible 1,388 eligible people.A total of 74.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 83 people to hit the required 80% screening target. | 1,028 |
| Overall number of GP appointments | 5,162 Number of appointments in Aug 2023 from a practice list size of 15,960 patients | 5,162 |
| Face to face appointments | 3,792 Face to Face appointments in Aug 2023 which is 73.5% of the total number of appointments. | 3,792 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,364 Telephone appointments in Aug 2023 which is 26.4% of the total number of appointments. | 1,364 |
| Unknown appointments | 6 Unknown appointments in Aug 2023 which is 0.1% of the total number of appointments. | 6 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Wendy T |
| Jan 8 2023 | ||
I have recently changed to The Waterfield Practice and I felt the need to review as I have seen many negative reviews regarding this GP Practice. I have had a very positive experience so far from both GP and the Nurses at this surgery (Ralph’s Ride). From telephone contact to blood test results, follow ups and texts. I cannot fault them at all. I no longer feel like a name on a screen and genuinely feel like I am receiving care which is a complete turnaround from my previous GP who I have been unable to receive any care since lockdown. All staff have been helpful and quick to respond, this is so refreshing as I was starting to feel that the Personal care from my GP was a thing of the past. Under difficult circumstances, the team here having continuity of care and a very understanding approach to our difficult times. Well done and thank you. | ||||||
| By: | Chris |
| Jul 26 2022 | ||
Firstly, I would like to say that the service provided by the surgery, both reception and GPs, is typically good. However, I have significant issues with using the telephone system to make contact with the practice. The several minutes delay of listening to general messages before being able to select the required service is extremely frustrating, and wasteful of my time, especially when needing to contact the surgery on a frequent basis. Please can you add the facility to your answering system to allow the caller to skip straight to the service selection options when the call is answered, I feel sure this should be possible with a modern call handling system. | ||||||
| By: | Alan C |
| Mar 19 2021 | ||
Today the 19/03/2021 I had a consultation with Dr Ball, which included an ECG, and the investigation was carried out by Amanda; the care and attention received from both was excellent. Alan Clements | ||||||
