New Ottershaw Surgery |
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4.5 
12 Reviews New Ottershaw Surgery 3 Bousley Rise, Ottershaw, Chertsey, Surrey, KT16 0JX Phone : Web :http://www.ottershawsurger.. Email :. EPS : Available Status :
New Ottershaw Surgery is a GP Practice in Chertsey and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 4.5 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how New Ottershaw Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 679 individuals have been screened out of a possible 851 eligible people.A total of 79.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 2 people to hit the required 80% screening target. | 679 |
| Cervical Screening Ages 50 to 64 | 522 individuals have been screened out of a possible 648 eligible people.A total of 80.6% of possible patients have been screened which is above the required mimimum standard. | 522 |
| Overall number of GP appointments | 2,517 Number of appointments in Aug 2023 from a practice list size of 5,665 patients | 2,517 |
| Face to face appointments | 1,995 Face to Face appointments in Aug 2023 which is 79.3% of the total number of appointments. | 1,995 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 493 Telephone appointments in Aug 2023 which is 19.6% of the total number of appointments. | 493 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 29 Video call appointments in Aug 2023 which is 1.2% of the total number of appointments. | 29 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | New O |
| Jul 21 2019 | ||
Recently my family has had a spate of issues which means we have gone from rarely using the doctors to fairly frequently. I have been very impressed with the help from the receptionists, getting appointments when we needed them, and the professionalism and thoroughness of the GPs. Even so, I don't think I really appreciated the level and quality of support from Ottershaw Surgery until I had to help my elderly parents in Manchester. The huge difference in GP support and appointment availability made me realise just how good and friendly our local surgery is. Reply from New Ottershaw Surgery Mon, 22 Jul 2019 13:55:08 +0100 Thank you so much for your feedback. We are happy to hear you have had a positive experience at Ottershaw Surgery. | ||||||
| By: | New O |
| Jul 16 2019 | ||
.I’ve recently move to the area and Ottershaw Practice. Was quite nervous about changing my doctor. However the Dr and the team couldn’t of been more helpful. They put me at ease straight away. Nothing was too much trouble. Assisting me with the required paperwork, at my first appointment the receptionist staffs were a breath of fresh air compared to my previous surgery. Making an appointment was easy and the receptionists staffs seemed to care. Very different from dealing with my previous Surgery where your made to feel it’s a problem to even make an appointment.
I’ve had appointments with a couple of the doctors at Ottershaw practice,
I have found them very professional, polite, kind, caring and understanding. They have given me invaluable advise around my health, nothing has been too much trouble, even taking the time to call me on my mobile to discuss my concerns. Again something I haven’t experience before at other Surgeries . A real personal touch, which has been very refreshing. The surgery has also sent my prescription to my local pharmacy making my life easy. I would like to thank the Dr and staff for making me feel so welcome. I will definitely be recommending this Surgrey. Kind regards Samantha Reply from New Ottershaw Surgery Tue, 16 Jul 2019 23:01:39 +0100 Dear Samantha. Thank you so much for your lovely feedback. We are so pleased to hear what a positive experience you have had at Ottershaw Surgery. Many thanks for taking the time to write your review. | ||||||
| By: | New O |
| Jul 16 2019 | ||
Having had a cough for a few months that wouldn't go away which was sometimes a bit painful, I finally decided that I needed some professional help to check it out "just in case". One particular doctor immediately referred me for a chest x-ray at St Peters the following day and reviewed the results 2 days later even though he was about to go off on holidays. Fortunately all clear and nothing a prescription of antibiotics couldn't cure. Thank you this particular doctor. Reply from New Ottershaw Surgery Tue, 16 Jul 2019 13:15:44 +0100 Thank you for taking the time to leave feedback about your experience at Ottershaw Surgery. We are pleased to hear that this was positive! | ||||||
