Observatory Medical Practice |
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3.5 
17 Reviews Observatory Medical Practice Jericho Health Centre, New Radcliffe House, Walton Street, Oxford, OX2 6NW Phone : Web :http://www.gpjerichotwo.co.. Email :jericho.two@nhs.net. EPS : Available .... CQC : 
Status : Open
Observatory Medical Practice is a GP Practice in Oxford and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Observatory Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,283 individuals have been screened out of a possible 2,377 eligible people.A total of 54% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 619 people to hit the required 80% screening target. | 1,283 |
| Cervical Screening Ages 50 to 64 | 762 individuals have been screened out of a possible 1,088 eligible people.A total of 70% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 109 people to hit the required 80% screening target. | 762 |
| Overall number of GP appointments | 4,257 Number of appointments in Aug 2023 from a practice list size of 12,611 patients | 4,257 |
| Face to face appointments | 2,705 Face to Face appointments in Aug 2023 which is 63.5% of the total number of appointments. | 2,705 |
| Home Visits | 5 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 5 |
| Telephone appointments | 1,544 Telephone appointments in Aug 2023 which is 36.3% of the total number of appointments. | 1,544 |
| Unknown appointments | 3 Unknown appointments in Aug 2023 which is 0.1% of the total number of appointments. | 3 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 8 2022 | ||
I've been with this practice since before it moved premises, and always had courteous and compassionate service. The reception staff are polite, friendly and helpful. On one occasion, I saw the duty doctor as I had gone to the practice with an unidentified pain. She could have sent me home with painkillers but examined me instead and discovered a large mass which had had few other symptoms. It could have been dangerous if undiagnosed. This is typical of the rigorous professionalism of the practice. When joined with other practices for Covid vaccinations, the service could not have been better or more reassuring. Waits for appointments have become a little tiresome but this is the same everywhere. My GP has been helping me through problems with growing old and with the serious growth yet to be removed, with gentle concern and thoroughness. | ||||||
| By: | Anonymous |
| Oct 12 2021 | ||
Visited yesterday reception'st rude and brash. So waited 20 mins only to be told that the person i was ther to see was not in and working from home. No problem with nurses . Waited 10 months for diabetic review, then they got it wrong .the office staff need replacing so as to get it right. When dr chivers left this practise it has gone down hill. I am 67 with angina and diabetes, and made to feel that the reception staff don't give a damm. | ||||||
| By: | Anonymous |
| Sep 3 2021 | ||
Uncaring unsympathetic reception staff, that appear to do their upmost in preventing you from seeing a doctor, without even enquiring if it’s urgent. More likely to get an audience with the pope than see a doctor. Dare to complain and speak to anyone in authority you’ll find they are all in a meeting. Really could do in improving their people skills. Two week wait to register due to Megan ( head receptionist ) two inch pile of paperwork on her desk. This practice is suffering from a bad case of C.O.C ( cause of COVID) Which seems to have badly infected the practice with a lack of empathy and customer service skills. Avoid if possible . You really wouldn’t want to encounter the frontline staff if feeling unwell.As for the medical staff. I can’t tell you. Never got past the reception team | ||||||
