Manor Surgery |
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3.4 
10 Reviews Manor Surgery Forth Noweth, Off Chapel street, Redruth, Cornwall, TR15 1AU Phone : Web :http://www.manorsurgery.co.. Email :. EPS : Available .... CQC : 
Status :
Manor Surgery is a GP Practice in Redruth and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Manor Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,728 individuals have been screened out of a possible 2,417 eligible people.A total of 71.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 206 people to hit the required 80% screening target. | 1,728 |
| Cervical Screening Ages 50 to 64 | 1,102 individuals have been screened out of a possible 1,553 eligible people.A total of 71% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 141 people to hit the required 80% screening target. | 1,102 |
| Overall number of GP appointments | 9,065 Number of appointments in Aug 2023 from a practice list size of 16,451 patients | 9,065 |
| Face to face appointments | 5,024 Face to Face appointments in Aug 2023 which is 55.4% of the total number of appointments. | 5,024 |
| Home Visits | 71 Home Visits in Aug 2023 which is 0.8% of the total number of appointments. | 71 |
| Telephone appointments | 2,305 Telephone appointments in Aug 2023 which is 25.4% of the total number of appointments. | 2,305 |
| Unknown appointments | 48 Unknown appointments in Aug 2023 which is 0.5% of the total number of appointments. | 48 |
| Video call appointments | 1,617 Video call appointments in Aug 2023 which is 17.8% of the total number of appointments. | 1,617 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 20 2019 | ||
The only reason I’m happy at this surgery because one doctor she’s so good and understanding, she helped me and my mum with so much I hop she continues her job . | ||||||
| By: | Manor S |
| Dec 29 2018 | ||
I have been at this surgery for about 10 years and when I was a child up to 1993. In 1993 I was suffering mentally and I didn,t feel well understood. Yet we move with the times. I feel the last 10 years that the staff and drs and nurses have and do work very hard to give understanding , empathy and the correct level of care that is within their reach.
I wish people would understand more that drs should be used sparingly and start to look after themselves through education and discipline. Drs have to sometimes prioritise.
Why don,t the public try to give some empathy back. Everyone is suffering in this world today and I am very grateful to have such a service. My drs helped me through illness mentally and physically and have always worked with me to enable my health. Also they did their best with my Dad and now my Mum. Sometimes I was and have been frustrated. If you don.t want to live your life in hospital then you have to accept that getting older is frustrating.
Please try to remember that we all get tired Nd teenybopper and be grateful that these people dedicate themselves to better our lives
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| By: | Anonymous |
| Dec 12 2018 | ||
_Written by Healthwatch Cornwall on behalf of the story provider:_
A patient was suffering from breathlessness all this week and visited the doctors’ surgery yesterday (Manor surgery). Doctor prescribed a brown inhaler. Patient went to the chemist to collect prescription to find the doctor had put them on a red inhaler. Patient used inhaler last night and again this morning. The chemist checked with the patient whether they had been on this inhaler before and said they thought the red inhaler was the right one. Patient said the inhaler had helped.
This morning the patient experienced severe cramps and the school thought it was asthma. Parent brought the patient to the hospital today. The patient has been to the Camborne and Redruth Hospital many times and finds it okay and a bit more relaxed there. Now waiting to be seen.
Patient said they have also had an experience of Treliske and referred to long waiting times. This year they have been to A&E, orthopaedic fracture clinic and paediatric wards. Waited in fracture clinic for nearly three hours and did not receive an apology/explanation – nothing.
Environment at Treliske was nice with friendly staff and was a good experience on all wards. Patient also needs physio for a hip problem – at West Cornwall Hospital. The referral form has to be physically taken to Penzance (lives approximately 15 miles away with CRCH being more local to them). Has not been informed how long they will need to wait.
[A note from Healthwatch Cornwall ](https://www.careopinion.org.uk/blogposts/761/a-note-from-healthwatch-cornwall) | ||||||
