St Leonards Practice |
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2.6 
33 Reviews St Leonards Practice Athelstan Road, Exeter, Devon, EX1 1SB Phone : Web :http://www.stleonardssurge.. Email :d-ccg.stleonardspracti. EPS : Available .... CQC : 
Status : Closed
St Leonards Practice is a GP Practice in Exeter and provides a list of services listed below if available. This GP practice has 32 reviews with a rating of 2.6 out of 5 and a CQC rating of Outstanding. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how St Leonards Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,231 individuals have been screened out of a possible 1,814 eligible people.A total of 67.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 221 people to hit the required 80% screening target. | 1,231 |
| Cervical Screening Ages 50 to 64 | 597 individuals have been screened out of a possible 773 eligible people.A total of 77.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 22 people to hit the required 80% screening target. | 597 |
| Overall number of GP appointments | 5,497 Number of appointments in Aug 2023 from a practice list size of 9,537 patients | 5,497 |
| Face to face appointments | 2,812 Face to Face appointments in Aug 2023 which is 51.2% of the total number of appointments. | 2,812 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 2,023 Telephone appointments in Aug 2023 which is 36.8% of the total number of appointments. | 2,023 |
| Unknown appointments | 116 Unknown appointments in Aug 2023 which is 2.1% of the total number of appointments. | 116 |
| Video call appointments | 546 Video call appointments in Aug 2023 which is 9.9% of the total number of appointments. | 546 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 26 2022 | ||
Impossible to get an appointment of any sort - had a 5 week wait for a phone appointment for a child in pain, as if that wasn’t bad enough they then didn’t call on the day they said they would and had to be chased, finally the phone appointment happened after a wait of 6 weeks. No apology was given. On another occasion it took the GP 3 weeks to issue an urgent prescription with several calls to chase via reception. Long waits and tedious messages on the phone, the econsult system is only any good if your concern fits one of their suggested options. Long winded and extremely difficult to complete if you are feeling unwell - usually takes me 45minutes to complete the forms. Econsult only works Mon-Fri during office hours anyway. Seriously considering changing to another practice. | ||||||
| By: | Ann |
| Aug 23 2021 | ||
Discharged from hospital on Friday late afternoon with a discharge letter for G.P rang this morning Monday & reception staff informed me that they didn’t do face to face doctor appointments but I could go on the list for a phone call 2 weeks today the hospital insisted that I need to see the GP to follow up on treatment have never seen such bad service I’m 71 years old I had cancer last October & now I have a severe cough & chest problems & they refuse to see me don’t know what to do next what a shambles | ||||||
| By: | Boakesc |
| Jan 22 2023 | ||
I recently suffered a stroke the practice phoned to make a face to face appointment with my gp at that time I wasn't able to walk or get down steps to the car this was explained to the receptionist who some how couldn't quite understand my problem .at present I'm thinking of looking into another gp practice as certain areas of my experience point to poor practice on their part . | ||||||
