Crewkerne Health Centre

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  • Provider Information
  • Crewkerne Health Centre is a GP Practice in Crewkerne and provides a list of services listed below if available. This GP practice has 11 reviews with a rating of 3 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Crewkerne Health Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,086 individuals have been screened out of a possible 1,540 eligible people.

    A total of 70.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 146 people to hit the required 80% screening target.
    1,086
    Cervical Screening Ages 50 to 64977 individuals have been screened out of a possible 1,302 eligible people.

    A total of 75% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 65 people to hit the required 80% screening target.
    977
    Overall number of GP appointments6,911 Number of appointments in Aug 2023 from a practice list size of 12,616 patients6,911
    Face to face appointments4,763 Face to Face appointments in Aug 2023 which is 68.9% of the total number of appointments.4,763
    Home Visits117 Home Visits in Aug 2023 which is 1.7% of the total number of appointments.117
    Telephone appointments2,031 Telephone appointments in Aug 2023 which is 29.4% of the total number of appointments.2,031
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    4

    Good
     

    Ok
    2

    Poor
    2

    Terrible
    3

  •  Patient Reviews

    Crewkerne Health Centre
    Review SourceBy:Georgette F
    Rating:..Star Rating
    Jun 4 2021

    My experiences at the West Street Care Centre have been superb. Karen called me in straight away, whether to have my flu jab or ears syringed. She also sorted out my COVID19 jabs and kept me updated by email msgs on my mobile. At 93, with pain and diminished flexibility in my knees, I hope for treatment for these very soon from Dr Balian. I am grateful that I no longer have to climb the hill to the hospital, where one sometimes waited an hour after one’s appointment and generally ended up with a nurse practitioner!Most doctors retired and return as Locums!

    Crewkerne Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 10 2019

    I phoned the surgery yesterday after referral from another service and was added to the duty doctor's list for a phone call later in the day. I had no problems getting through on the phone, I was only number 2 in the queue. The receptionist was very polite and helpful. I was later phoned back to come in and see a nurse practitioner instead, which I did, and subsequently saw a GP afterward. They were both extremely professional and provided excellent care. I rarely need to use GP services but I was very happy with the whole experience. This is a very busy surgery and all of the staff I came into contact with are providing a great service.
    Original Comment Report...

    Crewkerne Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 1 2018

    One of the GPS at this surgery visited my father at the direction of social services. Five people had suggested that all is not well with my father. Despite serious concerns about the treatment my father is receiving the GO concluded after a short visit that things were fine. No steps taken for a more detailed investigation of the issues raised and no attempt to refer to specialists rather than a general GP.
    Original Comment Report...

    Reply from Crewkerne Health Centre
    Mon, 06 Aug 2018 17:29:10 +0100

    Thank you for contacting the surgery about this matter in addition to posting this comment on the NHS Choices website. We have replied to you in person and hope that our response alleviates your concerns. Louise Walker Practice MAnager

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    Crewkerne Health Centre

    GP Practice in Crewkerne

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