The Tardis Surgery |
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The Tardis Surgery is a GP Practice in Stoke On Trent and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Tardis Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 581 individuals have been screened out of a possible 729 eligible people.A total of 79.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 3 people to hit the required 80% screening target. | 581 |
| Cervical Screening Ages 50 to 64 | 473 individuals have been screened out of a possible 585 eligible people.A total of 80.9% of possible patients have been screened which is above the required mimimum standard. | 473 |
| Overall number of GP appointments | 3,021 Number of appointments in Aug 2023 from a practice list size of 5,597 patients | 3,021 |
| Face to face appointments | 2,557 Face to Face appointments in Aug 2023 which is 84.6% of the total number of appointments. | 2,557 |
| Home Visits | 92 Home Visits in Aug 2023 which is 3% of the total number of appointments. | 92 |
| Telephone appointments | 371 Telephone appointments in Aug 2023 which is 12.3% of the total number of appointments. | 371 |
| Unknown appointments | 1 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 1 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Mar 29 2023 | ||
I have witnessed the reception staff being disrespectful, rude and unwelcoming on several occasions including personally. If a person(s) does not have the necessary traits befitting of working on the front line of the NHS then I would suggest a career change would be a solution. If there is a regular presence from the practice manager then why are the phones not being answered within the three rings (sometimes the phone has been ringing for 10 minutes), and why have I witnessed only ever one member of staff (and sometimes no-one on some occasions) dealing with patients when there are more staff members behind the reception discussing non-medical matters. There seems to be a negative culture within this practice that has declining for years. I find it staggering that the response from the Tardis would be to deny all knowledge of what is occurring and double down on the response that the reception staff are nothing but friendly and supportive. Wouldn't it be more conducive to actually recognise the re-occurring problem than simply dismiss it. | ||||||
| By: | Anonymous |
| Aug 10 2022 | ||
Crap Doctor's Receptionists complete waste of time. appointments always full. Dirt and doctor's room filthy, using the toilets in the carpark is cleaner. Needs closing down a right dirty hole . | ||||||
| By: | Anonymous |
| Jul 11 2022 | ||
Went to the surgery a couple of weeks ago, was seen straight away. The GP who saw me was very professional and sorted my problem out promptly. The GPs at the moment are doing an excellent job under all the current circumstances | ||||||
