The Atherstone Surgery |
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3.6 
11 Reviews The Atherstone Surgery 1 Ratcliffe Road, Atherstone, Warwickshire, CV9 1EU Phone : Web :http://www.atherstonesurge.. Email :repeatprescriptions@gp. EPS : Not Available .... CQC : 
Status :
The Atherstone Surgery is a GP Practice in Atherstone and provides a list of services listed below if available. This GP practice has 11 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Atherstone Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,699 individuals have been screened out of a possible 2,456 eligible people.A total of 69.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 266 people to hit the required 80% screening target. | 1,699 |
| Cervical Screening Ages 50 to 64 | 1,105 individuals have been screened out of a possible 1,560 eligible people.A total of 70.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 143 people to hit the required 80% screening target. | 1,105 |
| Overall number of GP appointments | 7,746 Number of appointments in Aug 2023 from a practice list size of 16,602 patients | 7,746 |
| Face to face appointments | 5,684 Face to Face appointments in Aug 2023 which is 73.4% of the total number of appointments. | 5,684 |
| Home Visits | 43 Home Visits in Aug 2023 which is 0.6% of the total number of appointments. | 43 |
| Telephone appointments | 2,019 Telephone appointments in Aug 2023 which is 26.1% of the total number of appointments. | 2,019 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 27 2018 | ||
I really struggle to get non urgent appointments that are suitable around working hours. The earliest is 8.30 or latest is 4.50. I have had to book a month in advance to get these times and the surgery have not sent me a reminder text (even though I signed up for this service through their website) so the appointment could have easily been forgotten about. They need to offer more convenient appointments for people who work full time. I have tried several times to register for online access however i have not been granted this as yet and we are at least six months down the line. I try to call them during my lunch break but the surgery phonelines are closed 12.30 till 2. How are you supposed to access the surgery if you work full time. When I have managed to get an appointment I have found the doctor and nurses to be very good however I feel if they could put a little more effort in on the admin side to at least give me online access it would make life much easier. | ||||||
| By: | The A |
| Feb 15 2018 | ||
I myself do not use the Gp services very often at all, I have 3 kids all generally healthy, but when ever my children or myself need an appointment there is never any availability. When you finally see someone (usually either a nurse or not your doctor) they are usually so pushy to get you in and out you are not able to talk to them about your concerns. I would definitely not recommend this gp service to anybody. Reply from The Atherstone Surgery Thu, 15 Feb 2018 14:42:58 Z Sorry that you had problems obtaining an appointment with your doctor. It is practice policy to offer an appointment with an alternative clinician or advise to come to open surgery(twice a week) or if the condition is urgent then a telephone triage slot on the same day that you called and of course a clinician will then assess as to whether you need to be seen that day. Every appointment is 10 minutes and every patient is given that allotted time. Inevitably some appointments will last longer and on rare occasions 10 minutes is not needed. If you would like to contact the Practice Manager with more details of the events you talk of she will be very happy to discuss with you. | ||||||
| By: | Anonymous |
| Sep 3 2018 | ||
I struggle with agoraphobia and other mental health issues, most of the reception staff are usually alright and understanding of this, but a few times I’ve rang up regarding sick notes and a specific lady who answers is extremely snarky and rude, makes it almost feel as if I’m interrupting her day and shouldn’t be calling, i understand people have off days, but when you’re working on reception, I would of thought you’d be required to have atleast some people skills.
The actual doctors themselves are lovely people, but unfortunately the reception staff have left an extreme sour taste in my mouth. | ||||||
