Phoenix Family Care |
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3.1 
74 Reviews Phoenix Family Care 103 Leamington Road, Coventry, West Midlands, CV3 6GQ Phone : Web :http://www.phoenixfamilyca.. Email :. EPS : Available Status : Closed
Phoenix Family Care is a GP Practice in Coventry and provides a list of services listed below if available. This GP practice has 72 reviews with a rating of 3.1 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Phoenix Family Care is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 571 individuals have been screened out of a possible 867 eligible people.A total of 65.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 123 people to hit the required 80% screening target. | 571 |
| Cervical Screening Ages 50 to 64 | 476 individuals have been screened out of a possible 612 eligible people.A total of 77.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 14 people to hit the required 80% screening target. | 476 |
| Overall number of GP appointments | 2,468 Number of appointments in Aug 2023 from a practice list size of 6,321 patients | 2,468 |
| Face to face appointments | 1,577 Face to Face appointments in Aug 2023 which is 63.9% of the total number of appointments. | 1,577 |
| Home Visits | 21 Home Visits in Aug 2023 which is 0.9% of the total number of appointments. | 21 |
| Telephone appointments | 870 Telephone appointments in Aug 2023 which is 35.3% of the total number of appointments. | 870 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 11 2023 | ||
Absolutely no customer care, receptionist absolutely no help, all they say is you have to ring at 8am for an appointment, after waiting for nearly an hour no appointments left. Answer ring 8am the next day , same result Groundhog Day. Do they think that people are trying to see a doctor for the fun of it ! While this completely inept way of working is going on, people may have a serious problem that is not being addressed. Do not go near this surgery, you will never get to see a doctor. | ||||||
| By: | Anonymous |
| Jan 4 2023 | ||
Called today waited over an hour to be told no appointments left . I’m worried cos I’ve got pins and needles in in left hand had it for a couple of days now . I don’t usually bother doctors but this is bothering me a lot . They should have a better system in place than this . Supposed to be called family care that’s joke | ||||||
| By: | Anonymous |
| Nov 8 2022 | ||
Trying to cancel an appointment from 8.30 to 11.30. How can you be number one in the queue and wait 15 mins. Been with this surgery for over 44 years I think it might be time now to change. Service is getting worse especially after covid not seen a doctor in 2 plus years. | ||||||
