Boughton Medical Group |
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3.4 
13 Reviews Boughton Medical Group Boughton Health Centre, Hoole Lane, Chester, Cheshire, CH2 3DP Phone : Web :http://www.boughtonhealthc.. Email :. EPS : Available .... CQC : 
Status : Open
Boughton Medical Group is a GP Practice in Chester and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Boughton Medical Group is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,672 individuals have been screened out of a possible 2,322 eligible people.A total of 72% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 186 people to hit the required 80% screening target. | 1,672 |
| Cervical Screening Ages 50 to 64 | 909 individuals have been screened out of a possible 1,151 eligible people.A total of 79% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 12 people to hit the required 80% screening target. | 909 |
| Overall number of GP appointments | 4,587 Number of appointments in Aug 2023 from a practice list size of 12,990 patients | 4,587 |
| Face to face appointments | 3,108 Face to Face appointments in Aug 2023 which is 67.8% of the total number of appointments. | 3,108 |
| Home Visits | 56 Home Visits in Aug 2023 which is 1.2% of the total number of appointments. | 56 |
| Telephone appointments | 1,362 Telephone appointments in Aug 2023 which is 29.7% of the total number of appointments. | 1,362 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 61 Video call appointments in Aug 2023 which is 1.3% of the total number of appointments. | 61 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 14 2019 | ||
I queued up for 15 minutes only to be told I couldn’t register as I wasn’t in the catchment area which is fair enough but the way I was spoken to was terrible. I was humiliated in front of other patients as the receptionist treated me like a discarded piece of rubbish. I was told to pay for parking. I said I was new to the area and didn’t realise I had to pay as I drove straight in. They demanded £1 and at that time I hadn’t been paid as I’d just moved and had nothing in my purse or card. I had my newborn baby with me and I politely explained that I didn’t realise and didn’t have £1. I was rudely and jokingly told in an amused voice that I wouldn’t be able to get out. I wanted to cry. I was made to explain my family circumstances as to why I had no money but they amusingly smirked I wouldn’t be able to leave. I went to sit down in the waiting room area to take deep breaths as I was panicking and was just embarrassed in front of loads of patients. No dignity or respect. I telephoned my Domestic Abuse Support Worker to explain AGAIN why I had no money and was new to the area with my newborn baby. They finally agreed to life the barrier and let me out! The receptionists acting like it was one big joke and like nothing had happened (that’s called gaslighting). I cried my eyes out in my car and all the way home. A grown woman crying like a baby, who had been absolutely degraded and humiliated. I would not recommend this practice and in hind sight, it is a saving grace I wasn’t able to register. What a horrendous experience. | ||||||
| By: | Boughton M |
| Jul 25 2019 | ||
I always have a positive experience at Boughton. I've had no problems accessing appointments when needed and all staff are helpful and friendly Reply from Boughton Medical Group Thu, 25 Jul 2019 14:53:52 +0100 Thank you for taking the time to post positive feedback, this is much appreciated by all of the Practice Team. Kind regards, Rachel (Practice Manager) | ||||||
| By: | Anonymous |
| Aug 16 2019 | ||
Having been with the surgery for a number of years, couldn't ask for more. Efficient and helpful office staff, kind and professional medical staff and a great pharmacy attached. Always able to get appointments when needed and kept informed at all times with results etc. | ||||||
