St Helens Road Practice |
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St Helens Road Practice is a GP Practice in Bolton and provides a list of services listed below if available. This GP practice has 28 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how St Helens Road Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 725 individuals have been screened out of a possible 1,077 eligible people.A total of 67.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 137 people to hit the required 80% screening target. | 725 |
| Cervical Screening Ages 50 to 64 | 425 individuals have been screened out of a possible 553 eligible people.A total of 76.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 18 people to hit the required 80% screening target. | 425 |
| Overall number of GP appointments | 3,244 Number of appointments in Aug 2023 from a practice list size of 6,991 patients | 3,244 |
| Face to face appointments | 1,864 Face to Face appointments in Aug 2023 which is 57.5% of the total number of appointments. | 1,864 |
| Home Visits | 105 Home Visits in Aug 2023 which is 3.2% of the total number of appointments. | 105 |
| Telephone appointments | 1,275 Telephone appointments in Aug 2023 which is 39.3% of the total number of appointments. | 1,275 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 14 2019 | ||
I cannot fault the doctors at the surgery as I have been going through a difficult time at the moment bit what really annoys me is when you get through to discuss your problem with someone is the attitude of the receptionists!! The way they talk to people is awful I was onlybringing about a prescription and it was like yeah everybody has that deficiency cause we don't get enough sun ring you need a blood test. What do they know about my medical insights and the pharmacy had told me to ring! The people that ring or go to the surgery might not look physcially ill but they should treat they with compassion. The same when you ask for an appointment. It's really winds me up I don't mind telling them certain things but other things you need to keep private as I've experienced. So I think they need to discuss with the staff their attitude and how they come across as this can be upsetting and they appear very rude. I know they have a job to do but people would appreciate more if they didn't speak to you in this manner. | ||||||
| By: | Anonymous |
| Jul 3 2019 | ||
Despite being very satisfied with the service generally, despite calling twice, I have been unable to get an appointment for ear syringing (as advised by the audiometrist last week), as all clinics were booked until 21st AUGUST (on 2nd July). I am unable to work effectively without my good ear functioning properly (and a hearing aid in my other ear). I have worked in the NHS, as a nurse for 55 years, and expect to receive better service than this. | ||||||
| By: | Anonymous |
| Jul 3 2019 | ||
Despite being very satisfied with the service generally, despite calling twice, I have been unable to get an appointment for ear syringing (as advised by the audiometrist last week), as all clinics were booked until 21st AUGUST (on 2nd July). I am unable to work effectively without my good ear functioning properly (and a hearing aid in my other ear). I have worked in the NHS, as a nurse for 55 years, and expect to receive better service than this. | ||||||
