Unsworth Group Practice |
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3.4 
42 Reviews Unsworth Group Practice Peter House, Captain Lees Road, Westhoughton, Bolton, Lancashire, BL5 3UB Phone : Web :http://www.unsworthgroup.c.. Email :. EPS : Available .... CQC : 
Status : Closed
Unsworth Group Practice is a GP Practice in Bolton and provides a list of services listed below if available. This GP practice has 42 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Unsworth Group Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,409 individuals have been screened out of a possible 3,116 eligible people.A total of 77.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 84 people to hit the required 80% screening target. | 2,409 |
| Cervical Screening Ages 50 to 64 | 1,629 individuals have been screened out of a possible 2,076 eligible people.A total of 78.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 32 people to hit the required 80% screening target. | 1,629 |
| Overall number of GP appointments | 10,336 Number of appointments in Aug 2023 from a practice list size of 20,621 patients | 10,336 |
| Face to face appointments | 8,605 Face to Face appointments in Aug 2023 which is 83.3% of the total number of appointments. | 8,605 |
| Home Visits | 551 Home Visits in Aug 2023 which is 5.3% of the total number of appointments. | 551 |
| Telephone appointments | 944 Telephone appointments in Aug 2023 which is 9.1% of the total number of appointments. | 944 |
| Unknown appointments | 225 Unknown appointments in Aug 2023 which is 2.2% of the total number of appointments. | 225 |
| Video call appointments | 11 Video call appointments in Aug 2023 which is 0.1% of the total number of appointments. | 11 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Unsworth G |
| Oct 25 2018 | ||
Very difficult to get an appointment, especially for cervical screen test. These tests are best done at certain times in the cycle and there's no way someone e with irregular period can do that because there is nothing 3 for the next 3 weeks. I don't think vthis is acceptable. | ||||||
| By: | Anonymous |
| Aug 9 2018 | ||
I am extremely disappointed and appauled by certain services at this establishment mainly front of house / reception area. A poster clearly states in the practice that any abuse or rudeness to staff members will not be tolerated however no mention of rudeness toward patients is to be seen. I have read another review on this site which states very similar to what I am stating about receptionists thinking they are doctors giving out incorrect information and being extremely judgmental and as a mother I feel severely questioned by my motives and decisions. I have also been questioned about my own medication and personal history by a receptionist at this practice which should not be tolerated. This is a pity as the nurses are amazing and doctors very friendly. It is a shame that it is all let down by your reception staff. | ||||||
| By: | Anonymous |
| Feb 1 2019 | ||
It took me a lot of efforts to contact the Mediscan ultrasound company to get an appointment in the first place - hanging on and waiting on the telephone for someone to take the call. Call handler was cold enough but no personality or warmth just sounded like a robot reading from a script.
HCA when attending appointment came across as rude and disinterested but that doesn't matter as she was not the one who was performing this procedure.
Ultrasound Doctor or Sonographer or whoever they were - I really don't know as no one introduced themselves. Made a poor effort at small talk (Which was not English) but issued curt instructions on what I should do get on the couch, lay back but no discussion or advise about what they were doing or what would happen. The experience ranks as probably THE WORST encounter I have had to date with the NHS or it providers. I felt degraded, humiliated and little more than a lump of meat to be poked and prodded with little care or effort made to consider how I was feeling or ant attempt to discover what I knew or would like to know about the procedure.
I have no idea how your organisation is funded but if it is based on Unsworth Group Practice making referrals to you rather than patient choices then really this should just stop as I doubt any patient would willingly attend to be subjected to this dehumanising experience. I am done with both mediscam and this GP practice after this experience!!! | ||||||
