Denholm House

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  • Provider Information
  • Denholm House is a GP Practice in Durham and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.6 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
  • Young person's clinic
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    7

    Good
    2

    Ok
    1

    Poor
     

    Terrible
    4

  •  Patient Reviews

    Denholm House
    Review SourceBy:Denholm H
    Rating:..Star Rating
    Sep 26 2018

    I’ve been with this surgery for years now and you couldn’t possibly get a better doctor than one dr himself.. he listen to everything you say and has all the time in the world for you and you never feel rushed although he might have gone over his appointment time. Wound totally recommend to anyone
    Original Comment Report...

    Reply from Denholm House
    Wed, 26 Sep 2018 10:49:09 +0100

    Thank you for taking the time to comment. We sometimes receive criticism for clinics running late but the very reason for this is as you have stated. Each patient is an individual with their own personal needs and some problems simply take longer than others. To extend the length of an appointment would result in less appointments available for everyone which wouldn't be a good thing. Although we do try to keep delays to a minimum, it is nice to know that patients appreciate the reason for this when they do occur.

    Denholm House
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 26 2018

    Recently I have had to avail myself of the practice , the reception staff are always polite ,proficient and professional. I have always been offered appointments in a timely fashion,never having to wait more than a couple of days . In the past if an appointment was not available a telephone consultation was offered . When seeing any of the clinical staff I have been made to feel involved in my care and decision making , my appointments sometimes over run but I'm not made to feel I'm being rushed in and out . I'm am able to utilise the online services easily . I am extreamly happy with the service and care I recieve,it's a pity more practices are not as effective in demonstrating the positive aspects of having a great GP practice .
    Original Comment Report...

    Denholm House
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 4 2018

    Staff have been helpful and caring across the practice, easy to approach and taking time to listen and explain. Appointments are generally on time and well allocated. A caring small practice.
    Original Comment Report...

    Reply from Denholm House
    Tue, 03 Jul 2018 11:30:10 +0100

    Thank you for joining the practice and taking the time to comment.

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    Denholm House

    GP Practice in Durham

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