Central Gateshead Medical Group |
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3.0 
22 Reviews Central Gateshead Medical Group Prince Consort Road, Gateshead, Tyne And Wear, NE8 1NB Phone : Web :http://www.centralgateshea.. Email :. EPS : Available .... CQC : 
Status :
Central Gateshead Medical Group is a GP Practice in Gateshead and provides a list of services listed below if available. This GP practice has 21 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Central Gateshead Medical Group is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,091 individuals have been screened out of a possible 1,798 eligible people.A total of 60.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 348 people to hit the required 80% screening target. | 1,091 |
| Cervical Screening Ages 50 to 64 | 682 individuals have been screened out of a possible 985 eligible people.A total of 69.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 106 people to hit the required 80% screening target. | 682 |
| Overall number of GP appointments | 4,214 Number of appointments in Aug 2023 from a practice list size of 10,551 patients | 4,214 |
| Face to face appointments | 3,012 Face to Face appointments in Aug 2023 which is 71.5% of the total number of appointments. | 3,012 |
| Home Visits | 4 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 4 |
| Telephone appointments | 676 Telephone appointments in Aug 2023 which is 16% of the total number of appointments. | 676 |
| Unknown appointments | 132 Unknown appointments in Aug 2023 which is 3.1% of the total number of appointments. | 132 |
| Video call appointments | 390 Video call appointments in Aug 2023 which is 9.3% of the total number of appointments. | 390 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| May 22 2023 | ||
It's not so much the medical staff because they are underpaid and work hard. The problem is there reception staff unhelpful abrupt and think the surgery there's mannerism and manners go a long way while waiting numerous lengths of delay on the telephone | ||||||
| By: | Anonymous |
| Dec 14 2022 | ||
I have been with the surgery for 51 years since I was born. I can honestly say I have met many doctors and nurses during this time. I have no complains but only praise for all the wonderful staff. Yes of course I have my preferred doctors I like to see but that is more a choice and every doctor I have seen have been professional and helped with my problem. The admin staff are very unfortunate as they try their best to give everyone appointments however this can not be possible for everyone. Also at times I have not been able to get an appointment too and I have felt frustrated but this is not their fault. We are lucky to be able to get an appointment in the same week as I am aware some surgeries don’t offer this. Also these appointments cost us nothing. People also sometimes do not attend their appointment., Thank you to all the staff. | ||||||
| By: | Anonymous |
| Nov 1 2021 | ||
Worst surgery in the UK, certainly the worst I've ever been too and had the displeasure of dealing with. This morning it took me 129 attempts at getting through to them, I have the screenshot and call logs as proof. This happens every single time I try. You'd think for a centrally located surgery they would have 10 phones and 10 people behind them. Not just the 1. When you finally do get through your blanked for 5 mins. Absolute joke of a place. I ordered my medication last week, on time as always (3 days early), when I went to collect it this morning (4 days after ordering) I was then told the doctor hadn't put my medication through, this has happened on 4 occasions now, I therefore rang for clarification and was told by the receptionist that it's actually the Chemist who didn't order them. This is rubbish as the Chemist ordered them on the 29th and has proof. Gateshead Central medical add to your problems, they cause anxiety, stress, frustration and anger amongst other things and not only lie and pass the buck but they put your mental health and physical health in jeopardy by doing so. DO NOT JOIN THIS SURGERY UNLESS YOU WANT EXTRA PROBLEMS | ||||||
