The Bridges Medical Practice |
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2.5 
29 Reviews The Bridges Medical Practice Trinity Square Health Centre, 24 West Street, Gateshead, Tyne and Wear, NE8 1AD Phone : Web :http://www.bridgesmedicalp.. Email :gccg.bridgesmedicalpra. EPS : Available Status :
The Bridges Medical Practice is a GP Practice in Gateshead and provides a list of services listed below if available. This GP practice has 29 reviews with a rating of 2.5 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Bridges Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,084 individuals have been screened out of a possible 1,438 eligible people.A total of 75.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 67 people to hit the required 80% screening target. | 1,084 |
| Cervical Screening Ages 50 to 64 | 329 individuals have been screened out of a possible 407 eligible people.A total of 80.8% of possible patients have been screened which is above the required mimimum standard. | 329 |
| Overall number of GP appointments | 2,215 Number of appointments in Aug 2023 from a practice list size of 7,270 patients | 2,215 |
| Face to face appointments | 1,676 Face to Face appointments in Aug 2023 which is 75.7% of the total number of appointments. | 1,676 |
| Home Visits | 65 Home Visits in Aug 2023 which is 2.9% of the total number of appointments. | 65 |
| Telephone appointments | 467 Telephone appointments in Aug 2023 which is 21.1% of the total number of appointments. | 467 |
| Unknown appointments | 7 Unknown appointments in Aug 2023 which is 0.3% of the total number of appointments. | 7 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 28 2021 | ||
My sister is registered with this surgery. Today she fell and put her back out and was in so much pain that she couldn’t get up off the floor. This was at 8:30am. After calling the surgery and being advised that she needs an ambulance, we called for an ambulance. To then be told that she didn’t actually need one and the GP would call her back urgently to give her medication. This whole time she was stuck on the floor, unable to move even slightly. It is now 5pm and there has still been no call from the GP, my sister is still on the floor and after several follow up calls trying to contact a doctor, we have been told she on an emergency call list. This surgery does not care about their patients. Pure negligence. Avoid at all costs. | ||||||
 | By: | Anonymous |
| Sep 18 2019 | ||
I have used the services of this practice for over 5 years and have never had any problems with any aspect of the services offered.
The reception staff are polite, nursing staff helpful and knowledgeable and doctors listening without clock watching. | ||||||
| By: | Anonymous |
| Sep 9 2019 | ||
I have been registered with this practice since June 2018 and I have never known such a shoddy service.
Month upon month when I've ordered prescriptions I've gone to collect them from chemist only to find items either not there full stop, missing or that I didn't order even though I ordered verbally face to face, over phone or CLEARLY marked on repeat slip.
I've posted two feedback forms stating I was angry at lack of service, have told receptionists the same when particular ones were responsible and constantly get fobbed off and the worst is NOBODY seems willing to accept responsibility. Also the fact that the practice has never responded to ANY of these reviews or has acted on negative feedback goes to show unwillingness to be transparent and, to reiterate, be held accountable. What happens for instance if somebody needs crucial medication to stay alive?! I need say no more. | ||||||
