East Parade Medical Practice

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    star rating
    4.2
    10 Reviews
    East Parade Medical Practice
     89 East Parade,
     Heworth,
     York,
     North Yorkshire, YO31 7YD
    Phone :
    Web :https://www.eastparademedi..

    Email :.

    EPS : Not Available
    Status : Closed
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  • Provider Information

  • East Parade Medical Practice is a GP Practice in York and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 4.2 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • Travel health without yellow fever
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    •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    6

    Good
    2

    Ok
     

    Poor
    2

    Terrible
     

  •  Patient Reviews

    East Parade Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    		Nov 15 2018

    This surgery is always great with appointments and the reception staff are really helpful. I have recently had two appointments with my doctor. He is a fantastic doctor and really forthcoming with advice and explains all options fully. I would definitely recommend my doctor and the surgery in general!
    Original Comment Report...

    Reply from East Parade Medical Practice
    Thu, 18 Jul 2019 10:55:20 +0100

    Thank you for taking the time to post a review. All feedback is important to us and I am pleased to hear of your positive experience regarding the appointment system and practice staff. I will ensure your comments are passed on. Sarah Bean Practice Manager

    East Parade Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    		Jul 24 2019

    I suffer with anxiety so recently had to go and ask for meds a day early as I hadn’t realised I’d run outta, just having to do this made me anxious and the fact that the receptionist told me that doctors don’t just write prescriptions all day and no I couldn’t get it early made me more anxious than ever, I don’t come to the surgery very often and now will try and avoid having to go into teception
    Original Comment Report...

    Reply from East Parade Medical Practice
    Wed, 07 Aug 2019 14:08:49 +0100

    Thank you for taking the time to post your comments. I am sorry, and surprised, to hear of your recent experience when requesting medication. Whilst we do recommend patients allow 2 working days for requests, we can deal with these urgently in exceptional circumstances. If you could contact me directly and provide me with further details which would enable me to look into this I would be most grateful. I am sorry this has put you off coming into reception and would hope I can resolve this for you. However, should you prefer, you can order your repeat medications on-line by registering for our on-line services, or with the NHS App. Sarah Bean Practice Manager

    East Parade Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    		May 14 2019

    there is now only one registered gp at this practice one partner retired unexpectedly and then locums fill the remaining practice hours difficult to get to see the same gp and doesn't allow for any continuity of care moved there for that reason but now have to keep seeing diff gp on each appt
    Original Comment Report...

    Reply from East Parade Medical Practice
    Thu, 18 Jul 2019 11:16:02 +0100

    Thank you for taking the time to post your comments. I am sorry to hear you feel continuity of care has suffered since our salaried GP took planned retirement. In the current climate it is difficult to recruit GPs, particularly in a small practice where their individual workload and pressures are greater than in a larger organisation. We are therefore undergoing a period of transition to 'sharing' GPs with another local practice and this has undoubtedly had an effect on continuity. We have been very lucky, and strived hard, to continue having just 2 regular GPs until the end of last year and to provide the continuity this allowed for patients, and staff, but sadly it is just not possible now to sustain a practice on that basis. We are working hard through this period of transition to ensure we make things as smooth as possible for all concerned, particularly patients who are at the heart of what we do, and although we do now have a larger team of GPs we are trying to ensure they work regular days where possible to ensure as much continuity as we can. Should you wish to discuss your concerns personally, please do not hesitate to contact me. Sarah Bean Practice Manager

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    East Parade Medical Practice

    GP Practice in York

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