Undercliffe Surgery |
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2.9 
26 Reviews Undercliffe Surgery Heckmondwike Health Centre, 16 Union Street, Heckmondwike, West Yorkshire, WF16 0HH Phone : Web :http://www.undercliffe.gps.. Email :. EPS : Available .... CQC : 
Status : Open
Undercliffe Surgery is a GP Practice in Heckmondwike and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 2.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Undercliffe Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,276 individuals have been screened out of a possible 1,780 eligible people.A total of 71.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 148 people to hit the required 80% screening target. | 1,276 |
| Cervical Screening Ages 50 to 64 | 717 individuals have been screened out of a possible 943 eligible people.A total of 76% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 38 people to hit the required 80% screening target. | 717 |
| Overall number of GP appointments | 6,254 Number of appointments in Aug 2023 from a practice list size of 10,881 patients | 6,254 |
| Face to face appointments | 5,381 Face to Face appointments in Aug 2023 which is 86% of the total number of appointments. | 5,381 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 807 Telephone appointments in Aug 2023 which is 12.9% of the total number of appointments. | 807 |
| Unknown appointments | 66 Unknown appointments in Aug 2023 which is 1.1% of the total number of appointments. | 66 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 11 2023 | ||
I rang for an appointment ad after nearly 40 minutes waiting on the phone I was asked by a receptionist (who is not medically qualified to diagnose treatment) what my symptoms were, so the NHS being what it is, I told her and she said no appointments were available for two weeks and to ring NHS 111. Baring in mind I haven't seen my GP in over a year. I rang 111 and they told me to go to A&E which I did and guess what, they ask me what I was doing there? I told them I rang the GP and !!! and they told me to come here to A&E to which they told me to get a referral from my GP. So back to square one and still no appointment. And yes the problem is still there and yes it is getting worse. | ||||||
| By: | Jason H |
| Mar 4 2021 | ||
I would like to thank Dr I Riaz for his continued support over the years with mine and my mothers health. My mother passed away recently and Dr I Riaz was there for me no matter what the time. His compassion through out was exceptional and nothing was too much trouble for him. Dr I Riaz is an asset to Undercliffe Surgery and the medical profession. I would personally like to thank him from the bottom of my heart at thos difficult time. Regards Mr Jason Heaton | ||||||
 | By: | Anonymous |
| May 29 2019 | ||
I’ve been a patient here for about 10 years although rarely needed to see a GP until the last couple of years. I use online booking for my appointments and sign in on the electronic screen. This means I don’t have much interaction with the reception staff so can’t comment on them. I tend to book my appointments with the same Drs and find them to be really understanding and knowledgable. After a GP identified I had a more serious health issue than I thought, I received excellent and compassionate treatment; I’m very grateful it was noticed and investigated early. After that, I was diagnosed with a separate long term condition which I had no idea about; my symptoms weren’t typical so despite trying to understand what the problem was using NHS Choices, I would never have identified this condition as the potential cause. Again, I’m extremely grateful that the GP identified this and that I quickly started to feel a lot better with treatment. I find the online access extremely helpful and I like having access to test results online, along with the ability to order my repeat prescriptions. Overall, I find this surgery very convenient and the care I’ve received here has been excellent. | ||||||
