Liversedge Medical Centre |
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Liversedge Medical Centre is a GP Practice in Liversedge and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Liversedge Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 532 individuals have been screened out of a possible 705 eligible people.A total of 75.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 32 people to hit the required 80% screening target. | 532 |
| Cervical Screening Ages 50 to 64 | 258 individuals have been screened out of a possible 316 eligible people.A total of 81.6% of possible patients have been screened which is above the required mimimum standard. | 258 |
| Overall number of GP appointments | 3,307 Number of appointments in Aug 2023 from a practice list size of 4,148 patients | 3,307 |
| Face to face appointments | 2,851 Face to Face appointments in Aug 2023 which is 86.2% of the total number of appointments. | 2,851 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 191 Telephone appointments in Aug 2023 which is 5.8% of the total number of appointments. | 191 |
| Unknown appointments | 87 Unknown appointments in Aug 2023 which is 2.6% of the total number of appointments. | 87 |
| Video call appointments | 178 Video call appointments in Aug 2023 which is 5.4% of the total number of appointments. | 178 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jan 17 2019 | ||
On presenting myself at reception at this medical centre for a physio appointment I was greeted by a receptionist just by looking at me. I told her what I was there for she pointed over to an area where a self sign in machine was and told me to sign myself in, this I tried to do but it would not let me unbeknown to me I was using the wrong machine, went back to reception informed her I could not do it to which she rose from her seat begrudgingly came out to me and tried to do it herself by this time I realized I had used the wrong machine I apologised and explained myself and that I had not been there before to which she replied 'it says on the machine ' rather rudely. I then sat down she then came back out and shouted across the waiting room and pointing 'you need to go through that door and go left' as an x receptionist myself this is not how I would have approached a patient she should have either come up to me or asked me to go back to the desk, extremely rude. I rang to speak to someone in management (this was also an unhelpful conversation too telling me I couldn't complain as I wasn't registered there) after I got home who was also as rude and unhelpful using the excuse that the physio dept just use their rooms and I wasn't one of their patients, so does that mean they can be rude to anyone who is not registered there!, I think not, needless to say I did not receive any feed back from her as promised. If this is an example of how the staff there treat people then I think some re training on common courtesy and greeting skills etc need to be put into place. | ||||||
| By: | Anonymous |
| Jun 12 2018 | ||
Never ever prioritise appointments for under 5’s even in urgent cases. There’s a receptionist who is blatantly rude and always acts as if you’re making her go out of her way to do what she is paid for. Don’t think I’ve ever seen this woman smile. She has no social skills whatsoever. This used to be a lovely surgery a few years back: You can’t get an appointment for love nor money. I think it’s absolutely disgusting that they don’t ensure little ones are seen to. Moving surgeries ASAP. | ||||||
| By: | Anonymous |
| Jun 6 2018 | ||
This is the last resort to putting my thoughts onto this service as everytime I’ve tried speaking to the Manager of this practice I always get given incorrect information.
There is one particular lady that works at this practice who is rude, patronising and has no people skills. She looks completely bored, uninterested into how she can be of service and will refuse to acknowledge me whenever I’ve come into pick up my prescription. There’s real people that come in with real illness and she is someone that should NOT be at the forefront dealing with patients.
She clearly needs retraining or letting go because people should be an asset to their workplace. She’s a disappointment. | ||||||
