STAFFA HEALTH - Pilsley |
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3.7 
3 Reviews STAFFA HEALTH - Pilsley Willow Close, Pilsley, Chesterfield, Derbyshire, S45 8JA Phone : Web :http://staffahealth.co.uk.. Email :. EPS : Available Status : Open
STAFFA HEALTH - Pilsley is a GP Practice in Chesterfield and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 3.7 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Dec 19 2018 | ||
I recently had a bit of a health scare which meant that It perhaps wouldn’t be safe for me to go on holiday but with the kind help and consideration of the Staffa health team I got there! I cannot thank the Dr enough as she really did push that extra mile but then again she always does and she makes a massive impact on a world where quite often no one can be bothered to try that little bit harder for someone else but she did and I cannot thank her enough for her expertise and professionalism.
I have been a patient here for as long as I can remember and am grateful to every member of the team and perhaps I am guilty like everyone else of taking it for granted when we should show more support. Thank you to you all. | ||||||
| By: | STAFFA H |
| Aug 17 2018 | ||
I am 19 years old and the way I have just been spoken to on the phone by one of the reception staff was not nice at all! She was probably one of the rudest people I’ve ever spoken to. Don’t have a job as a receptionist if you can’t talk to people properly. I rang up twice as I had been told different things to do with my repeat prescription and was told to ring the surgery and forward what the medicines team had told me. I rang up again to double check my prescription had gone through and all I received was snotty words from the other end of the line and ‘I have told you this already, don’t listen to what they say to you’ well who am I meant to listen to?!?!!! | ||||||
| By: | STAFFA H |
| Feb 24 2014 | ||
I can understand appointments sometimes being behind time - but they are always behind at Staffa, usually 15 minutes at Tibshelf - which is still annoying when the check in machine says no wait - but at least 15 minutes is not too bad - but over 45 minutes late at first time at Pilsley - that's not really an acceptable time wait - especially without letting the patient know that there is any kind of wait - or keeping them informed. As you have to arrive on time for the appointment, it meant we were waiting around in the waiting room for over an hour, and there were only 3 other people in the waiting room when we arrived and for the next half an hour (and saw at least 3 different doctors / nurses on duty - so no idea why the waiting times are so far off of the appointment times - especially as we'd see patients come out and then no one else go in for over 15 minutes sometimes!) Not everyone can sit around waiting all day! I appreciate that the doctor being seen is very in demand, due to their caring nature, etc. and they take extra time with patients - that's all really good and as it should be - But the appointment times should be adjusted to cope with this, so that patients are given a realistic time for their appoitment and so that the appointments are not always so far behind! Or at least tell the patients to always turn up half an hour or so after their scheduled appointment, then they won't have to wait round for as long! | ||||||
