Hannage Brook Medical Centre

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  • Provider Information
  • Hannage Brook Medical Centre is a GP Practice in Matlock and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.5 out of 5 and a CQC rating of Outstanding.

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  • Provider Services
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hannage Brook Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49856 individuals have been screened out of a possible 1,089 eligible people.

    A total of 78.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 16 people to hit the required 80% screening target.
    856
    Cervical Screening Ages 50 to 64901 individuals have been screened out of a possible 1,111 eligible people.

    A total of 81.1% of possible patients have been screened which is above the required mimimum standard.
    901
    Overall number of GP appointments4,695 Number of appointments in Aug 2023 from a practice list size of 9,006 patients4,695
    Face to face appointments3,339 Face to Face appointments in Aug 2023 which is 71.1% of the total number of appointments.3,339
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments1,197 Telephone appointments in Aug 2023 which is 25.5% of the total number of appointments.1,197
    Unknown appointments159 Unknown appointments in Aug 2023 which is 3.4% of the total number of appointments.159
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    6

    Good
    4

    Ok
     

    Poor
    1

    Terrible
    4

  •  Patient Reviews

    Hannage Brook Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 23 2019

    I felt very poorly and rang the surgery for a telephone appointment. Within 30 minutes I was contacted by a GP to discuss my symptoms. Having discussed the symptoms the GP asked me to go to the surgery straight away. After a very short wait I was seen and various tests were done and medication prescribed. In my opinion this surgery always provides a first class service.
    Original Comment Report...

    Reply from Hannage Brook Medical Centre
    Tue, 26 Mar 2019 18:09:31 Z

    Thank you for taking the time to add your comments, they are a lovely boost for our hard working staff we are really happy to have been able to share them with our whole practice team.

    Hannage Brook Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 1 2018

    I just had to compliment your excellent receptionist staff who often have to deal with me when crippled by anxiety, confused and muddled. They have shown me a level of friendly patience and courtesy that is to be commended.Working in these difficult times with few resources on the ground for anyone with mental health problems or complex needs the staff have tried their utmost to help as much as the Govt funding will allow. I am impressed how everyone works in a none judgemental collaborative way where glitches are quickly dealt with and human errors when they occur,because we are all learning fallible human beings, are immediately acted upon with as many lessons being learnt as possible. If I were not retired and no longer able to work in my field of mental health I'd jump at the chance of contributing to this surgery. I feel very lucky and privileged to belong to Hannage. And one that also has a sense of humour-always a plus when dealing with this shy reticent patient. Any horror stories that I have stored deep within the recesses of my mind and indicative of unenlightened times elsewhere are now melting away into the mists of time because all the surgery staff have bent over backwards to try and reassure me times have changed and Hannage Brook is a modern enlightened service aiming to be a shining example of how to treat its staff and patients. The baggage of my past experiences has been left at the county boundary! Well done! Now all I want is for Govt funding to swell.......my fingers are crossed.
    Original Comment Report...

    Hannage Brook Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 2 2017

    Hardworking friendly team doing a difficult job really well despite the current governemnt
    Original Comment Report...

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    Hannage Brook Medical Centre

    GP Practice in Matlock

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