Ibstock House Surgery

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    star rating
    3.6
    66 Reviews
    Ibstock House Surgery
     132 High Street,
     Ibstock,
     Leicestershire, LE67 6JP
    Phone :
    Web :..

    Email :ibstockhousesurgery@nh.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Ibstock House Surgery is a GP Practice in Ibstock and provides a list of services listed below if available. This GP practice has 61 reviews with a rating of 3.6 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Obesity management clinic
  • Pharmacy available on-site
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Ibstock House Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,392 individuals have been screened out of a possible 1,831 eligible people.

    A total of 76% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 73 people to hit the required 80% screening target.
    1,392
    Cervical Screening Ages 50 to 64809 individuals have been screened out of a possible 1,039 eligible people.

    A total of 77.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 23 people to hit the required 80% screening target.
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    Overall number of GP appointments6,973 Number of appointments in Aug 2023 from a practice list size of 11,487 patients6,973
    Face to face appointments5,085 Face to Face appointments in Aug 2023 which is 72.9% of the total number of appointments.5,085
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments1,536 Telephone appointments in Aug 2023 which is 22% of the total number of appointments.1,536
    Unknown appointments348 Unknown appointments in Aug 2023 which is 5% of the total number of appointments.348
    Video call appointments4 Video call appointments in Aug 2023 which is 0.1% of the total number of appointments.4


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  • Patient Ratings

    Excellent
    28

    Good
    15

    Ok
    5

    Poor
    5

    Terrible
    13

  •  Patient Reviews

    Ibstock House Surgery
    Review SourceBy:Ibstock H
    Rating:..Star Rating
    Jul 9 2019

    On this occasion I visited as was concerned about a ongoing chest pain that had worsened. Called in the morning and was called back promptly by the receptionist to see the emergency care practitioner. Diagnosed as chest strain, especially as had been pulling a suitcase recently which I hadn’t thought about. Was put at ease and didn’t feel silly for having an appointment which wasn’t for anything other than muscular comfort and was put at ease that it was nothing more serious. Practitioner however was still thorough and put me through for a blood clot check as had recently been on a flight. The nurse made the experience quick and easy despite not being a fan of blood tests. Both colleagues were friendly and kind and made me feel relaxed.
    Original Comment Report...

    Reply from Ibstock House Surgery
    Tue, 09 Jul 2019 13:18:26 +0100

    Thank you very much for taking the time to feedback your experience, we are always trying to improve our services. Diane Sheasby Operations Manager

    Ibstock House Surgery
    Review SourceBy:Ibstock H
    Rating:..Star Rating
    Mar 16 2019

    My husband was seen by the doctor recently and we were both so pleased with her care and treatment. She was pleasant, smiled and didn't rush us. There was a student in with her and asked if it was OK. Not once did she show off in front of him. She talked to both my husband and I. Asked us both questions. The doctor knowing my husband's family history, was taking no chances. She did all the tests she felt necessary, many whilst we were there. She answered our questions, put herself out to make sure we were treated well. Even technical issues with the computers didn't phase her. She's what a family GP is all about. Five star care and she treated us like humans, not numbers. Thank you doctor.
    Original Comment Report...

    Reply from Ibstock House Surgery
    Wed, 20 Mar 2019 10:21:59 Z

    Thank you very much for your positive comments, this is much appreciated. Diane Sheasby Operatons Manager

    Ibstock House Surgery
    Review SourceBy:Ibstock H
    Rating:..Star Rating
    Feb 23 2019

    I've been at this surgery for almost 13 years and in the time its service has dramatically improved. Now, I feel they have good systems in place and they will help and expedite where necessary. We all seem to readily complain and not do the same when the service is good. This is good and worth a mention.
    Original Comment Report...

    Reply from Ibstock House Surgery
    Mon, 25 Feb 2019 14:38:18 Z

    Thank you very much for your positive feedback, we are always looking at ways to improve the service we give. Diane Sheasby Operations Manager

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    Ibstock House Surgery, 132 High Street, Ibstock, LE67 6JP

    GP Practice in Ibstock

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