Measham Medical Unit |
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3.0 
22 Reviews Measham Medical Unit High Street, Measham, Swadlincote, Derbyshire, DE12 7HR Phone : Web :http://www.meashamdoctors... Email :admin@meashamdoctors.c. EPS : Available .... CQC : 
Status : Open
Measham Medical Unit is a GP Practice in Swadlincote and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Measham Medical Unit is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,664 individuals have been screened out of a possible 2,217 eligible people.A total of 75.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 110 people to hit the required 80% screening target. | 1,664 |
| Cervical Screening Ages 50 to 64 | 1,229 individuals have been screened out of a possible 1,581 eligible people.A total of 77.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 36 people to hit the required 80% screening target. | 1,229 |
| Overall number of GP appointments | 9,192 Number of appointments in Aug 2023 from a practice list size of 15,705 patients | 9,192 |
| Face to face appointments | 7,974 Face to Face appointments in Aug 2023 which is 86.7% of the total number of appointments. | 7,974 |
| Home Visits | 17 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 17 |
| Telephone appointments | 126 Telephone appointments in Aug 2023 which is 1.4% of the total number of appointments. | 126 |
| Unknown appointments | 239 Unknown appointments in Aug 2023 which is 2.6% of the total number of appointments. | 239 |
| Video call appointments | 836 Video call appointments in Aug 2023 which is 9.1% of the total number of appointments. | 836 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Feb 8 2022 | ||
I have been trying to get an appointment since Thursday 3/2/22 it is now Tuesday 8/2/22 7.40 pm….! I rang 3/2 /22 in the afternoon….and my call was answered quite quickly considering normally you are left waiting….( I now know because it was pm! ) trying to listen to voice messages you can hardly decifer so quiet and I did mention this to them 12 month’s ago!….. ( my husband for one who has hearing problems would NOT stand a chance) I was told on that Thursday afternoon to ring 8,30am next day when the world and his wife would also be ringing for limited appointments….so it started…. No joy.- Today TUESDAY 8/2/22 I finally spoke to a receptionist 8.50am yes it took me that long to get through! who told me the exact same as Thursdays phone call! I said I can’t get through! So after voicing my opinion that they need a “ better system “ as this one DOES NOT WORK I was asked if I would like to speak to ‘practice manager’ as receptionist did not know what to say! Yes I replied, only then to be told she was ‘ in a meeting’ she’ll call you back…….it’s now 7.45 pm…don’t think anyone going to call now… do you? STILL waiting for appointment! Terrible Terrible‘service’ how much worse will it get when we have another 100’s of house’s in the village!??? I was also told to’put my complaint in writing’…. Mmm so only the practice can see it and joe public can’t? This is a terrible system that is just NOT viable and obviously NOT working…..just dreadful …..Help | ||||||
 | By: | Anonymous |
| Aug 13 2019 | ||
I don’t have an issue with the surgery itself and believe majority of the staff there have their patients interests at heart. Although, on the frontline to the surgery are the receptionists who you would expect at the very least to speak to you with a certain level of respect, again this isn’t all of the reception staff. My 83 year old Grandma had the decency to call and inform the surgery a few weeks in advance that she would no longer require their complimentary transportation service to her future hospital appointment so requested it to me cancelled. This was greeted with a disgusting angry tone from the receptionist who hadn’t listened to what she had said, treating her like a silly old lady and saying that she couldn’t cancel her hospital appointment which wasn’t what the call was about. She might be getting on a bit now but her mind is still very much there, and even if an elderly person had been confused and phoned requesting something out of their jurisdiction you don’t expect them to speak to you like the lowest of the low when in a customer centred job role. There wasn’t even as much as an apology offered during the phone call for her misunderstanding her request to cancel transport. Disgusting behaviour, shouldn’t be working in a customer facing role if they don’t know how to speak to people as an equal and not a lesser human for being elderly. | ||||||
| By: | Anonymous |
| May 14 2019 | ||
The service I have recieved from this surgery has been second to non. I have been able to make appointments when needed, the staff have been extremely helpful and considerate everytime I have visited. The reception staff are always friendly and happy despite having to deal with an ungrateful general public most days which I have seen for myself when visiting the surgery. Anyone that's not living under a rock should be well aware of the massive pressure that the NHS is under and has been under for many years now. Unfortunately I think free health service is seen as a right and not a privilege in this country and most people dont appreciate how fortunate we are to have the brilliant NHS. If people want no waiting times, longer with their doctor, immediate appointments theres always private health care that isnt under budget restraints, but guess what, hardly anyone will take that option because they would rather rinse then complain about the free NHS because it's just that, free. Let's be a little bit more lenient with this service and the people that provide it because before long there will be no NHS and then we will all have something to complain about! | ||||||
