Portland Medical Practice |
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2.9 
31 Reviews Portland Medical Practice 60 Portland Street, Lincoln, Lincolnshire, LN5 7LB Phone : Web :http://www.citymedicalprac.. Email :. EPS : Available .... CQC : 
Status : Closed
Portland Medical Practice is a GP Practice in Lincoln and provides a list of services listed below if available. This GP practice has 31 reviews with a rating of 2.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Portland Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,175 individuals have been screened out of a possible 4,476 eligible people.A total of 48.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 1,406 people to hit the required 80% screening target. | 2,175 |
| Cervical Screening Ages 50 to 64 | 1,076 individuals have been screened out of a possible 1,575 eligible people.A total of 68.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 184 people to hit the required 80% screening target. | 1,076 |
| Overall number of GP appointments | 10,757 Number of appointments in Aug 2023 from a practice list size of 29,131 patients | 10,757 |
| Face to face appointments | 8,549 Face to Face appointments in Aug 2023 which is 79.5% of the total number of appointments. | 8,549 |
| Home Visits | 684 Home Visits in Aug 2023 which is 6.4% of the total number of appointments. | 684 |
| Telephone appointments | 1,328 Telephone appointments in Aug 2023 which is 12.3% of the total number of appointments. | 1,328 |
| Unknown appointments | 196 Unknown appointments in Aug 2023 which is 1.8% of the total number of appointments. | 196 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 30 2022 | ||
T before i put an option on above as says must when i put poor it is referring to the systems and who is resonsable for them. The other staff good but the online facilities are down much of the time. This means after lengthy recorded msgs saying what they cannot do what we must do you then listen to various droning music and msgs over and over. This is not acceptable I once again cannot order my meds on auto as per one of msgs and cannot ask for service with online gp ask per told on another msg. This happens over and over again or wouldn't complain . Is there no manager who can shake up whatever company is responsible for these services. Because once again nothing working spent all morning trying to reach someone and you get you are 20 in cue you are 14 in cue and at nearly lunch you are nine in the cue. If the systems worked to give service they should that wouldn't happen accept early on Come on Portland online care sort yourself especially out with some of that huge amount of money our tax is paid to you through the practise for looking after this vital service. | ||||||
 | By: | Anonymous |
| Sep 26 2019 | ||
We have been with this practice for many years, we are in our 70s now and a well looked after by the staff from reception to all of the practice nurses . Flue jab today with the nurse loverly as usual many thanks for the service very happy. | ||||||
| By: | Anonymous |
| Jul 12 2019 | ||
My elderley mother moved to a retirement home near to Portland clinic last year with Dementia. I have Power on Attorney for her healthcare and have liaised with three different receptionists on three separate occasions over the phone and found them to be very understanding, compassionate and efficient in answering my questions regarding "home" visits. The last visit to mum was effected within an hour of me phoning and when I phoned back I was transferred to the paramedic who attended mum.He gave me excellent feedback. I worked for the NHS ( now retired)and championed good customer service all my life and am pleased to see it is still alive in some clinics. Well done - this is a shining example of efficient patient care and excellent feedback to concerned relatives. | ||||||
