Mill Road Surgery |
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2.7 
22 Reviews Mill Road Surgery 281 Mill Road, Cambridge, Cambridgeshire, CB1 3DG Phone : Web :http://www.millroadsurgery.. Email :admin.millroadsurgery@. EPS : Available .... CQC : 
Status : Closed
Mill Road Surgery is a GP Practice in Cambridge and provides a list of services listed below if available. This GP practice has 22 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Mill Road Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,048 individuals have been screened out of a possible 1,674 eligible people.A total of 62.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 292 people to hit the required 80% screening target. | 1,048 |
| Cervical Screening Ages 50 to 64 | 351 individuals have been screened out of a possible 487 eligible people.A total of 72.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 39 people to hit the required 80% screening target. | 351 |
| Overall number of GP appointments | 3,032 Number of appointments in Aug 2023 from a practice list size of 8,005 patients | 3,032 |
| Face to face appointments | 2,757 Face to Face appointments in Aug 2023 which is 90.9% of the total number of appointments. | 2,757 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 184 Telephone appointments in Aug 2023 which is 6.1% of the total number of appointments. | 184 |
| Unknown appointments | 91 Unknown appointments in Aug 2023 which is 3% of the total number of appointments. | 91 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Mar 21 2019 | ||
I had been suffering for a year with the same problem and had been told by an emergency doctor to be referred to a specialist but after many GP appointments, my doctor still hadn’t done so even when the problem persisted and got worse. It was always very hard to book appointments in advance so had to call in the morning every day until they had an available appointment that same day that fit around my work schedule which took a while. Generally, any issues that I’ve had have never been followed through properly and they have either gotten worse or I’ve had to seek someone else for help and advice which has led me to change GPs. | ||||||
| By: | Anonymous |
| Jan 3 2019 | ||
There is some woman near the front desk (she sometimes handles calls) that basically destroys this surgery through her lack of empathy. She is very short with people and while technically being polite she will do stuff like just hang up on you.
I appreciate how hard the job is but she needs to learn to grow a longer fuse and reset between calls. Please take the phone away from her, she's not responsible enough to use it. | ||||||
| By: | Mill R |
| Dec 23 2018 | ||
There have been many changes over the past year, all intent on improving and streamlining the online access and services of the Surgery. The Practice Manager and Staff have worked hard to make changes in personnel and services work. It has taken a while but i think they have managed well and have now reached a good general working relationship.
If Patients who have had adverse experiences can look again with confidence that the Surgery has corrected any mistakes that may have occurred and will strive to make future contact work well for Patients.
i have had the odd glitch myself but i can see how well the Surgery is now working and have confidence this will continue.
i wish the Surgery the best for Christmas and the coming New Year.
Jill Crossley
Cambridge Area Patient Representative (Mill Road) | ||||||
