Debenham Group Practice

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  • Provider Information
  • Debenham Group Practice is a GP Practice in Stowmarket and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 2.7 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Debenham Group Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49959 individuals have been screened out of a possible 1,159 eligible people.

    A total of 82.7% of possible patients have been screened which is above the required mimimum standard.
    959
    Cervical Screening Ages 50 to 64938 individuals have been screened out of a possible 1,131 eligible people.

    A total of 82.9% of possible patients have been screened which is above the required mimimum standard.
    938
    Overall number of GP appointments3,866 Number of appointments in Aug 2023 from a practice list size of 9,536 patients3,866
    Face to face appointments3,458 Face to Face appointments in Aug 2023 which is 89.4% of the total number of appointments.3,458
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments250 Telephone appointments in Aug 2023 which is 6.5% of the total number of appointments.250
    Unknown appointments158 Unknown appointments in Aug 2023 which is 4.1% of the total number of appointments.158
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
     

    Poor
    1

    Terrible
    1

  •  Patient Reviews

    Debenham Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 2 2019

    Sent to MAU at Ipswich Hospital by excellent GP at Debenham Practice who was concerned with my symptoms presented on appointment. Seen by member department staff within 5 minutes and was treated professionally and with absolute respect throughout my stay there for most of the day. This included everyone from the very efficient cleaning and catering staff right through to the Consultant. Sent home with relevant medication and returned next working day for CT scan where the same excellent service was received from the Radiography staff. All clear now and extremely grateful to everyone.
    Original Comment Report...

    Debenham Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 4 2019

    Have been made to wait 10 days for an appointment. Turns out I had pneumonia and ended up in hospital. As a general rule it takes 20+ minutes to get through on phone and no appointments for 10+ days on more than 5 occasions in last 12 months.
    Original Comment Report...

    Reply from Debenham Group Practice
    Thu, 14 Mar 2019 10:12:11 Z

    We are very sorry to hear of your dissatisfaction with the level of service you have received and that you have been unwell, resulting in having to go in to hospital. We are a three site GP practice, and while there are provisions for routine clinics across all three sites each weekday, our on the day service is run at Debenham where a patient will always be seen the same day by either our duty doctor or Advanced Nurse Practitioner should the matter be clinically urgent. We are also able to offer evening and weekend appointments via the local GP+ service, which is provided at several neighbouring practices. We have a telephone management system which provides regular data with regard to volumes of calls, average waiting times etc. and this is regularly used to ensure we have sufficient staff to cope with average demands. There will be occasions where we are busier than normal, particularly first thing in the morning, so calling at "quieter times" will mean that calls are normally answered more quickly. Without knowing the full details it is difficult to be able to respond to your specific issues, but if you would like to contact the surgery directly, we would welcome the opportunity to meet with you and discuss your concerns directly. If we do not hear from you, I would like to reiterate our apology to you and we hope that you are now feeling better.

    Debenham Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 24 2023

    We have been with this practice for 15 years and have always had a very good experience.As all of us - they have been beset by matters beyond their control over recent years -but all staff have done and do their utmost to do the very best for their patients. We are both grateful for the very skilled recognition of the need for urgent Consultant referrals as well as the more routine advice , prescribing and follow up. We have been treated always with respect and kindness. Wouldn't be without this great practice.?? Patricia and Peter

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    Debenham Group Practice

    GP Practice in Stowmarket

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