Astra Care Services Limited

  • Astra Care Services Limited
    Lower Clough Business Centre, Pendle Street, Barrowford, Nelson, BB9 8PH
    Website
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  • Home Care Information

    Astra Care Services Limited provides personal care within the boroughs of Burnley, Pendle and Rossendale. This family run service is located in the village of Barrowford near Nelson and is staffed during office hours, with a 24-hour on-call system. The range of support offered includes assistance with personal care, domestic help and general support.

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  • Care Home Services


    Personal and intimate care: Yes, offers care for Personal care
    Caring for adults over 65 yrs: Yes, offers Caring for adults over 65 yrs
    Dementia: Yes, offers care for Dementia
    Learning disabilities: Yes, offers Learning disabilities care
    Physical disabilities: Yes, offers help with Physical disabilities
    Sensory impairments: Yes, offers help with Sensory impairments
    Substance misuse problems: Yes, offers Substance misuse problems



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  •  Care location and near by additional services
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  • Patient Ratings

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    Terrible
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  •  Patient Reviews

    Astra Care Services Limited
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Dec 26 2018

    This firm can not be trusted to do the job adequately they change there system when ever they feel like it, they don't keep to the care plans the careers are not up to the standard they should be they do half a job and claim the time for a full job the admin when you ring to complain can be offensive in there attitude when talking to you they say they will sort it out and get back to you but never do all in all not a good firm to deal with and would not recommend
    Original Comment Report...

    Astra Care Services Limited
    Review SourceBy:Amanda
    Rating:..Star Rating
    Dec 8 2017

    My mum was diagnosed with Cancer in July 2017. the care was set up within 24 hours and she was able to return home as she was given only days to live. The care workers were professional, caring and felt like they was part of the family for the short period we had her home. would highly recommend to any one looking for care for a loved one, family or friend
    Original Comment Report...

    Astra Care Services Limited
    Review SourceBy:Matt
    Rating:..Star Rating
    Dec 8 2017

    The staff at Astra looked after my gran and enabled her to live on her own independently right up until she passed away at the age of 96. They even came to her funeral and helped out with the arrangements. We had a previous agency (Not naming names) that were always turning up late or missing visits all together. But since we changed to Astra everything was done as they said they would. I would definitely recommend them.
    Original Comment Report...

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  • Frequently Asked Questions about Home Care in Nelson.

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    Group Name
    Astra Care Services Limited
    Manager


    •  CQC Rating   CQC Rating
    • Safe
      Good

      Effective
      Good

      Caring
      Good

      Responsive
      Good

      Well-Led
      Good


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Additional Information
Funding Home Care in England
Funding Home Care in England

You may qualify for local authority funding towards care at home costs.

Firstly, you must first arrange a care needs assessment