Can’t really comment on cleanliness or decisions about my care as I wasn’t there long enough!
Arrived at 4:35 with a sheet from GP saying Bradwell did blood tests Mon-Fri until 4:45, to be told I couldn’t be seen as someone was outside collecting all the samples,& because of the patients still to be seen, they couldn’t fit me in!
There was 2 waiting as 1 had just gone in & the nice lady I spoke to & explained my situation to (that I couldn’t come again until next week because I work) would have, I think, seen me but she probably had to ask her manager who said point blank No!
I felt like I’d been tret with disrespect as I was 10 minutes early!
I felt really let down as I’d left work early for this also & now I’ve got to make my time back somewhere.
I’ve just looked on this page & it states they are open for bloods until 6:45 WRONG
Why..? Why..? Why..? Do people think it’s okay to state times on sheets/websites when they are clearly FALSE,?? Original Comment Report...
Reply from Staffordshire and Stoke On Trent Partnership NHS Trust Wed, 21 Mar 2018 11:34:40 Z
Hi,
I am sorry that you were disappointed with the information available.
Please be advised that this service is provided by UHNM, should you want to contact their customer service department please email complaints.department@nhs.net??
Kindest Regards |