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Hospital Consultants | Specialties : |
Dr. Adel Fattah | ||||||
Nuffield Health, The Grosven | ||||||
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Plastic surgery |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Oct 20 2023 | |||
I attended a&e with my son who had a 2 inch gash to his head, bleeding, dizzy and feeling sick. We were seen by a grumpy triage nurse quite quickly, but then lwas eft with no pain relief, in a busy crowded waiting room for 5 hours before being seen. I had to keep asking for quaze as the blood was dripping down his face, he was struggling to stay awake and I asked if there was a side room where he could lie and I got told Id have to wait to be seen. When he did finally get seen the nurse was absolutely fantastic with him, and me, it was very stressful for us both. It was a deep tissue wound, cut down to the skull. The poor child mustve been in agony left on a chair for 5 hours covered in blood. I took him to Alder Hey thinking hed get the best care, but the wait time for a childrens a&e was a joke |
By: | Anonymous |
| Sep 26 2023 | |||
Twice over last few weeks i have taken my granddaughter to alder hey and twice we have waited at least 7 hrs each time without being seen as it would of been a further 5 hrs to be seen .so then had to drive to Whiston hospital where we got seem straight away. I love Alder Hey but this hospital has really gone downhill, some staff not very helpful and hardly no doctors come out to call people to be seen. For the top childrens hospital it really is a joke and really hope it improves fast. |
By: | Emma Lloyd |
| Mar 27 2023 | |||
We took our 9mo into A&E and were seen almost immediately, the staff were thorough and kind and when I got upset a nurse took me aside to get a tea and calm down. Our baby was admitted and spent 3 days on a ward. They had everything we could need for taking care of a baby (milk, nappies, bath stuff). The ward has toys and a parent kitchen, we got a private room and our room had a sofa bed and full bathroom so we never had to leave her side. There were also no set visiting hours so we werent asked to leave her at any point. The staff were amazing, popping in to offer us drinks and always tried to keep our baby calm and make her laugh through all the tests and needles. They always seemed happy and positive and to genuinely want to help and they answered every buzzer immediately, never left us waiting. We saw around 3 doctors a day, giving us updates on tests and next steps and if we raised any new concerns with the nurse she would arrange for a Dr to pop in quickly. This is far more than Ive ever seen a doctor in any other hospital Ive stayed. On day one we also had a visit from a volunteer who told us about the local amenities and answered any questions. This was without question the best hospital Ive ever stayed in, the facilities for a parent are beyond expectation and I am so lucky its so close to us if we ever need it. |
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