Took mum as she was really anxious about ongoing virus and painful leg problem. We were welcomed by a kind friendly lady on reception who made us feel that we were no trouble and looked after us. We didn’t wait long before meeting a nurse . How lovely to be treated like human beings and with compassion and understanding. Thorough observations taken and a test carried out swiftly. Then we met the delightful chap who carried out another thorough check up, listened patiently and was so reassuring and kind. We left feeling very well treated and mum felt so much less anxious and worried. An absolutely positive experience and wonderful service from these three exceptionally warm and dedicated members of staff. Thank you so much.

I received excellent care in the Urgent Care Department by very kind, caring, cheerful, friendly and professional Nurses and Urgent Care Practitioners. The Receptionists were kind and helpful and the waiting area is bright and pleasant and the wait not long. I am very grateful for the excellent care provided by all concerned.