My 27 yr old son was taken to colchester hospital early Sunday morning by ambulance, can not fault the ambulance staff they were wonderful. I was shown to the relatives room where I was left fretting and no one came to see, after about an hour I went in search for information where I was told Im not on duty yet go to the desk. Once I got to see my son I was informed he had had a stroke and he wouldnt survive and they couldnt do anything for him, the E R staff were nice, they said they were moving him to the stroke unit. Knowing my son was going to die soon I asked if I could stay with him and was told no. My husband, my younger son and the patients girlfriend and myself sat with my elder son for rhe whole visiting times but was made to feel in the way so much so they were running trolleys over our feet, pushing past us instead of asking us to move, even lowering the bed when my legs were under them resulting the bed pushing on my legs. They showed no compassion whats so ever. When we asked questions they were curt and not very nice at all. When we went home the nurse on the desk said your going now very sarcastically. I took the number so I could check on my son, when I rang later I was told that if there was any change they would ring me and I didnt need to ring again. About 3 hours later I got a phone call saying he had taken a turn for the worst and would I like to come up and he was surprised when I said I would. When we got there it turned out he had died a few minutes before they rang us. They said he took a turn for the worst earlier in the evening but decided to do a ct scan and get the results to see what was going on before ringing me which gave me no way of seeing my son before he died and as his mother and carer that has been with him throughout his life I was not there when he needed me most and I didnt get to say goodbye. i know these nurses usually work with the elderly but they showed no compassion at all.

From referral by my GP to the wonderful staff @ Dermatology dept @ Primary Care Centre, Turner Rd my experience was excellent.All staff were very professional & supportive.Two procedures later( which have healed well) I am under their 3 monthly care plan.

From the moment I arrived at A&E feeling somewhat anxious, I was instantly put at rest by the team members there. This friendly and professional attitude, remained in place throughout my entire treatment and care. Many thanks.