Loading.... |
Patient Ratings | ||||||||||||
|
By: | Maureen Gulliford |
| Feb 9 2019 | |||
I had my second Caterach operation on the 4th February 2019 the first one being done in October 2018 .Am delighted with not only the results but with the amazing care and warmth from all the staff that looked after me . From the Receptionist who greeted me to the Surgeon who did the operation and the nursing staff who looked after me inbetween I have to give the highest praise to them all .The operation was painless with a lovely nurse holding my hand the whole time an my surgeon talking to me and reassuring me at all times making sure I was happy and comfortable.When it was all done a my nurse held my arm and took me back to the main area to be with my husband and we were offered tea and biscuits to relax with and await for another lovely nurse to go though the next stage of my recovery giving me my eye drops and all th e information I required .Then left to relax until I was ready for my husband to take me home .I cannot thank everyone in the whole department enough for the wonderful way you all took care of me .And within a few days of the operation I have already received the appointment for my follow up examination in March .Thank you all . Original Comment Report... Reply from East Suffolk and North Essex NHS Foundation Trust Mon, 18 Feb 2019 15:59:20 Z Many thanks for your kind words, I will make sure they are passed onto the Ophthalmology team who will be thrilled to see how their actions had such a positive impact on your care and treatment. I hope you are continuing to make a good recovery. Many thanks |
By: | Maureen Gulliford |
| Feb 9 2019 | |||
I had my second Caterach operation on the 4th February 2019 the first one being done in October 2018 .Am delighted with not only the results but with the amazing care and warmth from all the staff that looked after me . From the Receptionist who greeted me to the Surgeon who did the operation and the nursing staff who looked after me inbetween I have to give the highest praise to them all .The operation was painless with a lovely nurse holding my hand the whole time an my surgeon talking to me and reassuring me at all times making sure I was happy and comfortable.When it was all done a my nurse held my arm and took me back to the main area to be with my husband and we were offered tea and biscuits to relax with and await for another lovely nurse to go though the next stage of my recovery giving me my eye drops and all th e information I required .Then left to relax until I was ready for my husband to take me home .I cannot thank everyone in the whole department enough for the wonderful way you all took care of me .And within a few days of the operation I have already received the appointment for my follow up examination in March .Thank you all . Original Comment Report... Reply from East Suffolk and North Essex NHS Foundation Trust Tue, 12 Mar 2019 14:00:30 Z Thank you for taking the time to leave your comments, It is great to hear that you received excellent care and treatment for your recent cataract operation, I will make sure your comments are passed onto the team. Many thanks |
By: | Tony Gale |
| Jan 9 2019 | |||
I have had two operations for a detached retina plus a further operation for the consequential cataract. I am now just waiting for the cataract operation on the other eye. I would just like to say that the professionalism and friendliness of the whole team at the Essex County Hospital Eye Clinic is second to none. They work seamlessly as a team to provide the care their patients need and to save the precious sight of those patients. I cannot thank them enough.
In the move to the Colchester Primary Care Unit, I hope that they are keeping this amazing team together and that they are getting the very best of up to date facilities so that they can continue the legacy of excellence from when they were operating at Essex County Hospital.
My sincere thanks to the whole team. Original Comment Report... Reply from East Suffolk and North Essex NHS Foundation Trust Thu, 10 Jan 2019 09:51:18 Z Many thanks for your kind words, I will make sure they are passed onto the Ophthalmology team who will be providing the same level of service from their new home. Many thanks. |