I am deaf. Had x-ray. Commutation was poor. Nurse had no patience. Called in another nurse the same no helpful . Had to hold my breath in during x-ray didn't know how long for or let out after hold in. Gasp for air. He talking talking behind me couldn't hear him. Frustrating! All nurse need to learn sign language. Will be using Musgrove from now on.

I have had physiotherapy appointments for my back and knees. To be asked what do you want or expect from this consultation. Hang on a minute you are the one with the expertise tell me what you can do to help me!! I got told that I needed to buy into the treatment - what does that mean exactly. My mobility is very poor. I had bariatric surgery and it failed. Quote when you feel able to exercise make an appointment within three months. Such a total waste of every ones time.

I had a very good experience at a lung clinic recently, bar one thing. An HCA who was unknown to me decided she would call me love. This can be seen as patronising and condescending. To me, I just find it over familiar and inappropriate in that environment.