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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Mar 8 2022 | |||
Everyone was really kind and supportive. From the Receptionists who quickly booked us in whilst providing colouring sheets to occupy my children, to the 2 nurses who supported my poorly child. They explained everything that was happening and made sure my child felt heard. They spent time checking everything and making sure that she had the best treatment. They were kind and caring and made my child smile despite her worry at feeling unwell. I am so grateful to have staff like this in the MIU team at our hospital. |
By: | P. Zottarelli |
| Jul 17 2019 | |||
I had to use this facilities a few times over the years. They are always very polite and efficient. Yesterday I was seen within 15 minutes, I was referred to the xRay in Bridgwater. I was there this morning, all solved in ca. 2 hours. Practitioner who saw me was very, very efficient! Original Comment Report... Reply from Somerset Partnership NHS Foundation Trust Wed, 17 Jul 2019 21:20:00 +0100 Hi there, Thank you very much for taking the time to let us know about your trip to Burnham Minor Injuries Unit. I am sorry that you found yourself having to use our services but delighted to hear that it was so thorough and efficient. Hoping that you are on the mend soon and I will make sure that we let the team know your fabulous feedback. Wishing you well, Emma |
By: | Anonymous |
| Oct 9 2018 | |||
I received excellent service. Above all, the two nurse practitioners who treated me were respectful, reassuring and very kind. I'm very happy with the experience I had here. Original Comment Report... Reply from Somerset Partnership NHS Foundation Trust Wed, 10 Oct 2018 14:01:37 +0100 Hello, Thanks for letting us know about your time at the Minor Injuries Unit. I am glad it all went well and we will pass this on to the Service Manager to share with her team. It is so lovely when we have positive feedback to share with staff. I hope you are making a smooth recovery and wish you all the best. Very best wishes, Jenny |