Took my mother to the Minor Injuries unit with a badly bloodshot and sore eye. She was seen within half an hour by a very caring and reassuring nurse. She examined both of my mums eyes thoroughly and then took the time to explain what was wrong, why it had happened, how to look after the eye and how long recovery was likely to take. She explained everything with great clarity and a sense of humour as well, and gave my mum the reassurance she needed. It was such a good experience, please pass on our thanks to the staff. Another nurse was looking after an elderly gentleman nearby and treating him with great compassion and respect. We were so impressed and feel very lucky to have this community resource available to us.