Absolutely horrifying experience as I arrived with very low iron , very lightheaded ( I was referred by my GP there ) 1.5 hr to see a nurse , he was extremely unhelpful and refused even to see letter from GP. If he did I would not wait for 8 hours in agony for a blood test for iron ! He put me to wait on blue bench and assured that doctors know I am there and will call me . After 7 hrs I ask him are you sure they know I am here ? Obviously they didn’t and doctors called me from main waiting area . So if I didn’t ask I would be sitting there till tomorrow ! No one cares at all that you sit there extremely unwell without even water for 8 hrs ! Pathetic system , pathetic nurses work there . All they do is gossip and walk around . They have zero clue or responsibility. If he heard the reason why I am there he would send me to do blood tests . Doctors are doing nurses job also ! Doctors are overworked because of that ! Doctor that I saw was fabulous as all of them there . after 8 hrs of wait to see her I had finally blood test done. Extremely poor management in this department, nurses do not care at all , they are not overworked. I sat there under their 3 doors and watched for 8 hrs what they do . Poor system , pathetic nurses ! Sorry but this is sad reality . It was only 8 of us on the blue bench waiting , not 88 ! So they could care and ask if we are ok .