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- Hospital Information
- East Cleveland Hospital is a care provider near Saltburn-By-The-Sea and provides a list of NHS procedures with quality scores and reviews available to compare below if available. This provider has 3 reviews with a rating of 3.3 out of 5 and a CQC rating of No Rating.
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Care Provider Location and near by additional services
Patient Ratings Excellent 1Good 1Ok Poor Terrible 1Patient Reviews
East Cleveland Hospital
By: Anonymous Rating:.. 
Jul 17 2018 Reply from South Tees Hospitals NHS Foundation Trust
Tue, 24 Jul 2018 12:32:35 +0100
Hello, Thank you for taking the time to give us your feedback. I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most. I will happily pass your feedback on to the relevant department. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further. Thank you, again, for taking the time to provide us with feedback.East Cleveland HospitalBy: Jaybee1960 Rating:.. 
Jan 12 2018 Staff have the don't give a damn attitude My Dad recently stayed here, and many of his personal belongings have gone missing. I complained on Tuesday, and was promised this would be looked into, and would receive a call on Friday It's Friday, and it's almost bedtime No phone call One of the items was a framed picture of my Mam, who has recently passed away. The picture was a Christmas gift. Only a few weeks old Also missing clothing and toiletries Worst possible staff, who just do not care
Original Comment Report...Reply from South Tees Hospitals NHS Foundation Trust
Thu, 18 Jan 2018 09:27:57 Z
Hello, Thank you for taking the time to share the story of your experience with the Trust. We welcome the opportunity to look into your concerns. If you would like us to do so please make contact with our PALS team on 0800 028 2451 or via stees.pals@nhs.net. One of our PALS Officers will be able to provide more information on the next steps we can take. Thank you again for sharing your feedback. Kind RegardsEast Cleveland HospitalBy: PaulaT Rating:.. 
Feb 21 2014 My 9 year old daughter needed her forehead glueing after been hit with a golf club... By accident may I add!! We visited the urgent care centre at East Cleveland Primary Care Hospital & were seen very quickly in a friendly manner. My daughter felt at ease & we were given advice & clean dressings should we need them following glue & steristrips. Thank you!
Original Comment Report...Reply from South Tees Hospitals NHS Foundation Trust
Mon, 24 Feb 2014 11:00:36 Z
Good morning Paula Thank you for your comments regarding your daughter's visit to East Cleveland Primary Care Hospital. I am pleased to learn you are happy with the care and treatment your daughter received, and I shall forward your kind words to the staff involved. With best wishes to you and your daughter. Kind regards Mrs Linda Oliver Patient Experience Co-ordinator- Write a Review
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