I went into gordon hospital to be assessed, what I didn’t realise that I was being assessed for sectioning, no one told me what was going on, I was angry and frustrated but the staff seem to enjoy my discomfort, not once did I get any help or suppprt from anyone. The manegment must take full responsibility for the way this place is run

Reply from Central and North West London NHS Foundation Trust
Mon, 30 Jul 2018 16:44:07 +0100

We are very sorry that you have had such a negative experience of The Gordon Hospital. I want you to know that I will be taking this feedback very seriously. In order to look in to your concerns properly and to address these issues, I will need some more information. It would be helpful if we could meet to discuss this. If you would be happy to do this, please can you call me on 020 3315 5505 so that we can arrange a time that suits you best? Or we can talk about it over the phone if you would prefer. If I am unavailable, please leave your contact details and I will call you back as soon as I can. You can also contact our Patient Support Service by telephone or email. Tel: 0300 013 4799 Email: feedback.cnwl@nhs.net Christine Elder-Ennis Matron The Gordon Hospital