I have just completed a six, three week cycle of chemotherapy treatment in the Chemotherapy Suite at Boston Pilgrim Hospital, Lincolnshire and I have received outstanding care from the team. Everyone who enters chemotherapy does so with both hope and trepidation. The team see a multitude of patients, which must seem like a never-ending avalanche but they show such calm, professional care and obvious empathy, compassion and devotion, that they make the day brighter and give you hope, making it feel like individual care from the perspective of the patient. Their care has been significant in setting my mind at rest and in giving me the best chance from the treatment. There are many times when the team are very busy but with a calm, quick, cheerful response the team works like a well oiled machine. For me it has been a joy and honour to watch them all work together so well and with such dedication. This applies to the whole team from reception to refreshments. My care has been much appreciated by this patient and I hope their efforts are fully recognised by the hospital. Overall the whole experience from diagnostic tests and interpretation from the consultant and his team, through to liaison with my GP surgery has been seamless and speedy and has been very much appreciated.

A few days ago I had an appointment at Pilgrim Hospital Boston with urology department for surgery following referral from my GP. The appointment was booked for 0730 so, driven by my wife for 2 hours, we arrived at 0700. Although called in at 0730 I was not seen until 1630. I was treated in theatre by a first class team who took account of my age and obvious nervousness by one of the team showing extreme kindness and keeping me occupied throughout. The surgeon was a real professional in his explanation and surgery ensuring I was comfortable at all times. The recovery team were very good and ensured I was safe to go back to the ward. I was treated at all times by ward staff with utmost kindness and care before releasing me once they were satisfied it was safe to do so. I am so grateful for the kindness and consideration at Pilgrim Hospital despite them being under pressure and I am so proud of them.