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- Hospital Information
- Cockermouth Community Hospital is a care provider near Cockermouth and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 10 reviews with a rating of 4 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Cockermouth Community Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Care planning 7.03 on a scale of 0 - 10 7.03 CQC mental health trust ratings Requires Improvement 3 Help out of hours 5.87 on a scale of 0 - 10 5.87 NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting Amongst the worst 1 Overall views and experience For average: 6.82 on a scale of 0 - 10 6.82 People on CPA followed up within 7 days of an inpatient discharge 95.1% of people were followed up 95.1% Percentage of staff receiving job-relevant training, learning or development in past 12 months 78.44% received relevant training/learning/development 78.44 PLACE patient led assessment of the care environment: condition, appearance, maintenance 93.1% 93.1% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 79.4% 79.4% Proportion of admissions gate-kept by CRHT teams 97.3% of admissions 97.3% Proportion of people receiving physical health advice and support from community services 4.65 on a scale of 0 - 10 4.65 Recommended by staff 3.70 out of 5 3.70 -
Care Provider Location and near by additional services
Patient Ratings Excellent 9Good Ok Poor 1Terrible Patient Reviews
Cockermouth Community Hospital
By: Anonymous Rating:.. 
Jun 21 2018 My daughters review expresses everything i would like write.However I need to thank all staff not only for the care to my mam but also to the family. The experience will be one i will never forget Two nurses who went out of there way to make my mams last days comfortable also the kitchen staff (cheese sandwiches) The over all care from you all100% Thank you so much
Original Comment Report...Reply from Cumbria Partnership NHS Foundation Trust
Thu, 21 Jun 2018 11:28:24 +0100
I would like to thank you for taking the time to compliment the ward staff including the kitchen staff who work at Cockermouth Hospital. It is lovely to read your feedback relating to what would be a very difficult time for your and your family. I will ensure that your feedback is shared with the staff team. kind regards Sylvia Atherton Patient Experience ManagerCockermouth Community HospitalBy: Amanda iredale Rating:.. Feb 21 2018 I would like to thank two nurses and the rest of the team for the outstanding care given to me nana ..not only did they care so well for her we were treated like royalty nothing was too much at all....my nana had been in and out of whitehaven and carlisle hospital and there was always issues with her care especially at carlisle ....the doctor and nurse helped get my nana back to cockermouth after she had her hip operation as my mam was distraught with the lack of care she was receiving.....as soon as my nana arrived back she was a different person....she was still very poorly but relieved to be somewhere where she felt cared for ..... infact she never even asked to go back home once she got there....we will never be able to thank them enough knowing my nanas final few days she was at peace xx also we spent 4 nights there not leaving to go home and watched the care all the other patients received was so caring.....if all hospitals had this much care and professional staff then the world would be a much nicer place....so THANKYOU SO MUCH xx
Original Comment Report...Reply from Cumbria Partnership NHS Foundation Trust
Mon, 26 Feb 2018 10:14:39 Z
Hello I would like to thank you for taking the time to leave your lovely feedback on NHS Choices regarding the care and treatment your Nana received whilst she was an inpatient at Cockermouth Hospital and for the support that the staff provided you and your family. Please be assured that your feedback will be passed onto all the staff on the ward. kind regards Sylvia Atherton Patient Experience ManagerCockermouth Community HospitalBy: Anonymous Rating:.. Nov 15 2017 Mental health is a real issue and ever increasing as the aging population increases. I feel that the doctors at this hospital need more training in dealing with this type of patient. Empathy and support for the family are how the patient can be rehabilitated. Training in mental health care issue would help the staff make appropriate treatment plans and to see when a situation is escalating. Non medical stragergies are also important when dealing with these patients and early intervention and referral to services a must. I feel my relative was let down badly.
Original Comment Report...Reply from Cumbria Partnership NHS Foundation Trust
Mon, 18 Dec 2017 10:16:26 Z
Thank you for taking the time to leave your feedback on NHS Choices, I am sorry to read your concerns about the Doctor with regards to mental health needs. To enable the Trust to look into this for you, could I please ask you to contact the Patient Experience Team on 01228 602128 or email pet@cumbria.nhs.uk and we can discuss your concerns further. kind regards Sylvia Atherton Patient Experience Manager- Write a Review
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