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Mental Health Performance |
The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Blackberry Hill Hospital is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Care planning | 7.40 on a scale of 0 - 10 | 7.40 |
CQC mental health trust ratings | Requires Improvement | 3 |
Delayed transfers of care | 8.15% bed days lost due to delays | 8.15% |
Help out of hours | 6.49 on a scale of 0 - 10 | 6.49 |
Improving recording of outcomes information for people receiving treatment | 93.9% of people on the Care Programme Approach who have outcomes recorded via HoNOS | 93.9% |
NHS England patient safety notices | Good - all alerts signed off where deadline has passed | 3 |
Open and honest reporting | As expected | 2 |
Overall views and experience | For average: 7.19 on a scale of 0 - 10 | 7.19 |
People on CPA followed up within 7 days of an inpatient discharge | 98.7% of people were followed up | 98.7% |
Percentage of staff receiving job-relevant training, learning or development in past 12 months | 77.29% received relevant training/learning/development | 77.29 |
PLACE patient led assessment of the care environment: condition, appearance, maintenance | 96.2% | 96.2% |
PLACE patient led assessment of the care environment: privacy, dignity, wellbeing | 89.6% | 89.6% |
Proportion of admissions gate-kept by CRHT teams | 96.4% of admissions | 96.4% |
Proportion of people receiving physical health advice and support from community services | 5.46 on a scale of 0 - 10 | 5.46 |
Recommended by staff | 3.46 out of 5 | 3.46 |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| May 18 2017 | |||
My daughter was in here for 2 weeks and they were amazing with her and she had her down days dont get me wrong but they were ther for her every step of the way and i notice the difference in her at the end of the two weeks the staff are fantastic and could do enough for her amazing place would recomend to anyone that needs help Original Comment Report... Reply from Avon and Wiltshire Mental Health Partnership NHS Trust Thu, 22 Jun 2017 09:59:06 +0100 Thank you for leaving such positive feedback, we will ensure that this is shared with Acer Unit staff. I hope your daughter continues in her recovery and we wish her all the best for the future |
By: | Anonymous |
| Nov 30 2016 | |||
Rooms have water stains/plaster falling off. The staff at reception are lovely and one member of staff always remembers my name which is nice. That's as far as my compliments go. If the treatment provided by this place was to treat something such as an infection the whole world would be infected by the time they decide to help. Think it is acceptable to just leave with no support due to gaining further diagnosis. Original Comment Report... |
By: | Mike |
| Sep 25 2016 | |||
Got called by an RMN called Aice. An hour, two hours.ago? Been listening to my dear Italian gf about going to the Priory. Maybe, one day. But not sure if they can give me the same listening and guidance Alice provided. Very possible she just saved my life. Not in danger tonight, now. Southmead good at stitching me up, Alice listens to the the sound of distress, and goes straight in to close harmony. (No visit to hospital. Just a referred phone call - not leaving my room) Original Comment Report... |
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