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Mental Health Performance |
The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Frome Community Hospital is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Bed occupancy rate | 95.0% acute adult beds occupied | 95.0% |
Care planning | 6.80 on a scale of 0 - 10 | 6.80 |
CQC mental health trust ratings | Good | 2 |
Delayed transfers of care | 1.40% bed days lost due to delays | 1.40% |
Help out of hours | 5.92 on a scale of 0 - 10 | 5.92 |
Improving recording of outcomes information for people receiving treatment | 76.0% of people on the Care Programme Approach who have outcomes recorded via HoNOS | 76.0% |
NHS England patient safety notices | Good - all alerts signed off where deadline has passed | 3 |
Open and honest reporting | Amongst the worst | 1 |
Overall views and experience | For average: 7.02 on a scale of 0 - 10 | 7.02 |
People on CPA followed up within 7 days of an inpatient discharge | 97.4% of people were followed up | 97.4% |
Percentage of staff receiving job-relevant training, learning or development in past 12 months | 87.45% received relevant training/learning/development | 87.45 |
PLACE patient led assessment of the care environment: condition, appearance, maintenance | 97.5% | 97.5% |
PLACE patient led assessment of the care environment: privacy, dignity, wellbeing | 90.7% | 90.7% |
Proportion of admissions gate-kept by CRHT teams | 99.2% of admissions | 99.2% |
Proportion of people receiving physical health advice and support from community services | 4.52 on a scale of 0 - 10 | 4.52 |
Recommended by staff | 3.71 out of 5 | 3.71 |
Patient Ratings | ||||||||||||
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By: | Mendippian |
| Aug 5 2019 | |||
Reply from Somerset Partnership NHS Foundation Trust Thu, 15 Aug 2019 06:47:00 +0100 Hello, Thank you for taking the time to write about your experiences at Frome Hospital - I am so pleased it went so well for your Father and it sounds like he is doing well now too. I will pass your lovely feedback on to Angela, the Matron, to share with her team at Frome. It really gives staff such a boost to hear a positive story from the people they look after. Thanks again and our best wishes to your Father, and you and your family. Best wishes, Jenny |
By: | Mrs R |
| Jul 19 2019 | |||
Reply from Somerset Partnership NHS Foundation Trust Wed, 31 Jul 2019 08:56:00 +0100 Hi there, Thanks so much for taking the time to share your feedback with us. It was so lovely to read the words you have used to describe your experiences of Frome's services as this is everything with strive to deliver each day - kindness, professional, positive. I will make sure I pass on your feedback to the teams concerned and also the hospital matron - comments like yours really make our day so thank you! Kind regards, Emma |
By: | MP |
| Jun 18 2019 | |||
Reply from Somerset Partnership NHS Foundation Trust Wed, 19 Jun 2019 15:54:00 +0100 Thank you very much for taking the time to give us your feedback, I am really pleased that you have had such a great experience of Frome MIU. I will make sure the staff in Frome are made aware of your comments. Kind Regards Hannah Coleman |
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