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- Hospital Information
- Green Lane Hospital is a care provider near Devizes and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 35 reviews with a rating of 2 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Green Lane Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Care planning 7.40 on a scale of 0 - 10 7.40 CQC mental health trust ratings Requires Improvement 3 Delayed transfers of care 8.15% bed days lost due to delays 8.15% Help out of hours 6.49 on a scale of 0 - 10 6.49 Improving recording of outcomes information for people receiving treatment 93.9% of people on the Care Programme Approach who have outcomes recorded via HoNOS 93.9% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience For average: 7.19 on a scale of 0 - 10 7.19 People on CPA followed up within 7 days of an inpatient discharge 98.7% of people were followed up 98.7% Percentage of staff receiving job-relevant training, learning or development in past 12 months 77.29% received relevant training/learning/development 77.29 PLACE patient led assessment of the care environment: condition, appearance, maintenance 96.2% 96.2% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 89.6% 89.6% Proportion of admissions gate-kept by CRHT teams 96.4% of admissions 96.4% Proportion of people receiving physical health advice and support from community services 5.46 on a scale of 0 - 10 5.46 Recommended by staff 3.46 out of 5 3.46 -
Care Provider Location and near by additional services
Patient Ratings Excellent 3Good 5Ok 12Poor 8Terrible 7Patient Reviews
Wiltshire IAPT
By: Anonymous Rating:.. 
Sep 14 2018 I waited on the high intensity theory list for nearly a year.finally I got my counsellor to have two sessions only to be told I need to join other list for one to one counselling and couldn’t get anymore help.im still suffering with anxiety depression and stress but I need to drag up my past now to get help.i come to get help for anxiety now I feel back to square one.whats the point.
Original Comment Report...Wiltshire IAPTBy: Anonymous Rating:.. 
May 14 2018 Reply from Avon and Wiltshire Mental Health Partnership NHS Trust
Wed, 27 Jun 2018 07:51:33 +0100
Thank you for letting us know about your time in hospital, I am really sorry to read that this was not a good experience for you. I will share this with the Matron and Ward Manager, if you would like us to follow this up for you and look into what happened please do contact the PALS team on 01225 362900 or 0800 0731778 or by email at awp.pals@nhs.netWiltshire IAPTBy: Anonymous Rating:.. 
Apr 21 2018 I recently had to be taken to green lane during a very traumatic psychotic episode, the police took me in and they did their best but didn’t have the training or resources to deal with me. When I got to green lane I found a safe place and an amazing team who gave me such wonderful care. The after care was less good, during recovery back at home they didn’t understand that running my own business and having to work doesn’t mean I don’t need care and support still, but the experience at green lane was brilliant and has made a very positive difference to my life .
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