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Mental Health Performance |
The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how St Georges Hospital (Morpeth) is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Bed occupancy rate | 85.6% acute adult beds occupied | 85.6% |
Care planning | 7.02 on a scale of 0 - 10 | 7.02 |
CQC mental health trust ratings | Outstanding | 1 |
Delayed transfers of care | 3.92% bed days lost due to delays | 3.92% |
Help out of hours | 6.45 on a scale of 0 - 10 | 6.45 |
Improving recording of outcomes information for people receiving treatment | 86.7% of people on the Care Programme Approach who have outcomes recorded via HoNOS | 86.7% |
NHS England patient safety notices | Good - all alerts signed off where deadline has passed | 3 |
Open and honest reporting | As expected | 2 |
Overall views and experience | For average: 7.18 on a scale of 0 - 10 | 7.18 |
People on CPA followed up within 7 days of an inpatient discharge | 97.4% of people were followed up | 97.4% |
Percentage of staff receiving job-relevant training, learning or development in past 12 months | 78.55% received relevant training/learning/development | 78.55 |
PLACE patient led assessment of the care environment: condition, appearance, maintenance | 95.8% | 95.8% |
PLACE patient led assessment of the care environment: privacy, dignity, wellbeing | 93.6% | 93.6% |
Proportion of admissions gate-kept by CRHT teams | 100.0% of admissions | 100.0% |
Proportion of people receiving physical health advice and support from community services | 5.88 on a scale of 0 - 10 | 5.88 |
Recommended by staff | 3.87 out of 5 | 3.87 |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Dec 2 2018 | |||
Reply from Northumberland, Tyne and Wear NHS Foundation Trust Mon, 17 Dec 2018 17:39:52 Z Thank you for taking the time to provide this feedback. We are sorry that the service has not been helpful to you. We would welcome the opportunity to discuss the concerns you have raised in more detail, however we would not be able discuss individual patient information without their consent. Please contact us on 01670 501864 to speak to the clinical manager. Kind regards, Kathryn Elliott Community Clinical Manager, Access (North) |
By: | Anonymous |
| Nov 20 2018 | |||
My husband was admitted to the ward in the middle of the night following being sectioned in A&E.He had no previous mh issues,so this was a total shock and as a family we were devastated.The staff on Warkworth ward have been outstanding throughout the whole admission both to my husband and myself.
The doctors kept me in the loop at every stage of his treatment and the nurses were an amazing shoulder to cry on and offered me so much support,despite me phoning the ward dozens of times a day! I really felt sympathy and compassion from all the staff which helped me cope.
My husbands treatment was second to non despite some extremely worrying times and at every stage he got the best possible care.
The ward itself is clean and well organized,with active physio involvement.
A heartfelt thank you to all the staff on Warkworth ward...Keep up the wonderful work Original Comment Report... Reply from Northumberland, Tyne and Wear NHS Foundation Trust Wed, 21 Nov 2018 16:33:28 Z Thank you for taking the time to provide this feedback about our services, this is greatly appreciated. We are always pleased to hear the experiences of service users and their carers and it is particularly good to hear when things have gone well and service users and carers have felt supported and been enabled in their recovery. We have passed on your kind words to the Clinical Team. Best wishes to you and your husband, Andrew Carroll Experience and Effectiveness Officer |
By: | Anonymous |
| Jul 27 2018 | |||
Reply from Northumberland, Tyne and Wear NHS Foundation Trust Thu, 09 Aug 2018 12:22:29 +0100 Thank you for taking the time to provide this feedback about our services, this is greatly appreciated. We are always pleased to hear the experiences of service users and their carers and it is particularly good to hear when things have gone well and service users have felt supported and been enabled in their recovery. We have passed on your kind words to the Clinical Team. |