Happy with eye test but I felt that all they wanted was to sell me the most expensive glasses they could. When I collected my new glasses (varifocals) they didn't feel right and was told to try them out to get used to them. After a few days I returned and they agreed to send them back to the lab. This happened on at least three occasions. At one point it was suggested that they would give me a pair of reading glasses free to resolve the problem. The whole point of varifocals is that you only need one pair of glasses. The problem was resolved by them adjusting the strength of the prescription but not confident that this is correct. I also feel that I have paid over the odds for these glasses. Would not go back to this branch. I understand that it is a franchise so perhaps a main branch of Boots may be different.
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