Had earwax removal service, the lady who did it (so sorry I can't remember your name) was absolutely lovely, very professional & friendly. She also did a hearing test for me which saved me having to book a further appointment. Very impressed with the service, thank you.

As a first time customer, I found the staff friendly and helpful. Though I came in with a prescription from another opticians, the reception staff were more than happy to spend the time with me searching for the right frame and gave their honest opinion. I found they had a great selection of frames, which gave me lots of options to choose from. Not only did I receive a great service at the time of frame selection, they also turned my frame and lenses around quickly and efficiently. Still love my frames a couple of months on and have had no issues with vision. I would definitely recommend this optician to friends and family and have now moved to the practise. Looking forward to my next frame!!
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Went to visit Ellis and Killpartrick 2 weekends ago and was immediately welcomed into the practice. i was looking for a new frame as mine was getting old and falling apart, the staff were extremely helpful and i fell in love with a pair of Chanel frames! I walked out of the Practice feeling satisfied and re-assured that these were a good choice for me!
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