I can’t praise highly enough the excellent service I received from Katie in Malton Specsavers. She definitely went the extra mile in her research of my query which was a resounding success! Katie was efficient, courteous and very personable. I received customer service at its most excellent. Thank you Katie.

I was referred by the royal Gwent hospital to spec savers opticians in Newport for a glaucoma test. The test was conducted by an optometrist who was the utmost professional keeping me informed throughout the test procedure which lasted nearly two hours, and gave me a detailed analysis at the end. I felt confident and reassured when I left. This optometrist is to be commended on the way they handled the appointment . I even got a cup of tea halfway through the examination ,thankyou. Mr E Carden.
Original Comment Report...