I visited my local scrivens branch to change my hearing aid as my present one has an intermittent fault and I am a lot closer to Scrivens than the hospital where i am registered . The staff were pleasant and I was show into a back office where I was given a short hearing test a new hearing aid was programed and fitted. The problem was I couldn't hear any thing when I told the audiologist they removed it and turned it up but it was still unusable when I told them this they said it was very loud and said we'll keep hold of the old one and keep the new one as a spare. I left Scrivens with a useless aid and some batteries and the knowledge that I had just wasted my time.
Original Comment Report...